L1 - Desktop Support Engineer

2 - 7 years

2 - 7 Lacs

Hyderabad Telangana India

Posted:7 months ago

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Job Description

L1 - Desktop Support Engineer

  • Hardware Management:

    Perform assembly and troubleshooting of

    desktops, laptops, and other hardware

    components.
  • Operating Systems:

    Handle the

    installation, configuration, and troubleshooting of all Operating Systems

    .
  • Network & Applications:

    Troubleshoot

    network issues

    and manage all

    application updates

    .
  • Security:

    Ensure

    network security

    through timely

    antivirus and firewall updates

    .
  • Peripheral Support:

    Conduct installation, configuration, and troubleshooting of

    IP phones and headsets

    .
  • Service Desk & Issue Resolution:

    Manage

    service desk

    operations for troubleshooting tickets and service requests. Ensure

    prompt resolution of escalations and high-priority issues

    for the business.
  • IT Asset Management:

    Oversee the distribution and maintenance of

    IT infrastructure assets

    .

Qualifications

  • Candidates should have

    excellent communication skills

    .
  • Graduation: Diploma/BE/BTech.

Application Process

Kindly share your resume to [HIDDEN TEXT] or WhatsApp: - 7305291728.

Skills Required

installation troubleshooting issue resolution communication skills

Work Mode

On-site

Job Type

Full Time

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