Job Description Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in our team to partner with the Business to provide a comprehensive view. Job Summary As a Sales Enablement Graphic Designer within the Sales Enablement Group, you will be responsible for developing and creating a variety of sales materials, delivering print-ready artwork, and providing production services for projects. You will contribute innovative ideas, transforming concepts into sales materials and motion-based designs. You will also be required to enhance multimedia projects through video editing skills. Additionally, you will create and format PowerPoint presentations to ensure they are visually engaging, brand-consistent, and effectively communicate the intended message. This role requires strong collaboration with the Sales team to ensure high-quality, brand-consistent outputs. Job Responsibilities Develop global sales materials that effectively communicate our value proposition. Ensure consistency and adherence to brand standards across all marketing and communication platforms. Select and strategically place visual elements to enhance communication effectiveness. Design and format PowerPoint presentations to ensure they are visually appealing, brand-consistent, and effectively convey key messages. Edit and enhance video content to ensure clarity, engagement, and alignment with brand messaging. Prepare files to meet proper specifications for high-quality printing. Efficiently manage and meet project deadlines, even under pressure. Collaborate with team members to produce cohesive and impactful materials. Lead creative efforts on multiple projects, ensuring alignment with strategic goals. Possess an understanding of document accessibility and ADA specifications, which is advantageous. Required Qualifications, Skills And Capabilities Education: Bachelor’s degree in Graphic Design, Visual Communication, or equivalent. Experience: 7+ years in corporate or agency design. Technical skills: Mastery of Adobe Creative Suite, Illustrator, Photoshop, InDesign, Acrobat, MS Office Suite, Adobe Premiere Pro, and Adobe After Effects. Design & Concept: Strong sense of color, space, navigation, and branding. Project Management: Strong organizational skills and ability to manage multiple projects. Cultural Awareness: Ability to work across regional cultural nuances. Attitude: Integrity, strategic vision, perseverance, service-oriented, cooperativeness, self-confidence, commitment, creativity, passion, accountability, detail-oriented. Soft skills: Negotiating, interpersonal, stress and time management, communication, global etiquette, analytical, leadership, perception awareness, adaptability, organization. Preferred Qualifications, Skills And Capabilities Technical skills: Adobe After Effects. Industry Knowledge: Understanding of the printing industry and financial services is a plus ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description As a Senior Product Associate within the Commercial and Investment Banking under Payments team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Job Responsibilities Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery Considers and plans for upstream and downstream implications of new product features on the overall product experience Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle Writes the requirements, epics, and user stories to support product development Required Qualifications, Capabilities, And Skills 3+ years of experience or equivalent expertise in product management or a relevant domain area Proficient knowledge of the product development life cycle Experience in product life cycle activities including discovery and requirements definition Developing knowledge of data analytics and data literacy About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III – Java/Python/ReactJS Full Stack at JPMorgan Chase within the Liquidity Risk (LRI) team, you will be instrumental in designing and implementing the next-generation buildout of a cloud-native liquidity risk management platform for the firm. Our Liquidity Risk technology organization is committed to providing comprehensive solutions for managing the firm's liquidity risk and fulfilling our regulatory reporting obligations across more than 50 markets. The program will involve strategic development of advanced liquidity calculation engines, integration of AI and ML into our liquidity risk processes, and the introduction of digital-first reporting capabilities. Job Responsibilities Execute standard software solutions, design, development, and technical troubleshooting. Apply knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation. Gather, analyze, and draw conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development. Learn and apply system processes, methodologies, and skills for the development of secure, stable code and systems. Add to team culture of diversity, equity, inclusion, and respect. Contribute to team drive for continual improvement of development process and innovative solutions to meet business needs. Apply appropriate dedication to support the business goals through technology solutions. Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and 3+ years applied experience Strong hands-on expertise in Java, Python, and ReactJS. Strong hands-on expertise in UI ecosystem like HTML, NodeJS, CSS responsive design. Strong technical development experience on effectively writing code, code reviews, best practices on configuration management and code refactoring. Ability to design and develop RESTful APIs in OOPS Design Patterns. Proven problem-solving and analytical skills. Knowledge of Cloud, AWS (any certifications on AWS would be beneficial). Ability to work with a delivery-focused approach, work without direction, and exhibit the role of an Individual Contributor. Preferred Qualifications, Capabilities, And Skills Familiarity with modern big data technologies such as Hadoop, Spark, AI/ML, LLM, Snowflake. Exposure to AWS Cloud. ABOUT US Show more Show less

Job Description We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III - UI Developer + React JS at JPMorgan Chase within the Commercial & Investment Bank Securitized Products Team, you'll serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job Responsibilities Execute software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Create secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produce architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gather, analyze, synthesize, and develop visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identify hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contribute to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and 3+ years applied experience Experience in ReactJS, HTML, CSS/JSS, TypeScript/ESNext Well experienced UX developer with unique proposition to produce high quality user interface that aligns with modern web interfaces Hands on experience in the React Ecosystem, developing SPAs and/or Micro-Frontends Experience in a broad range of software design approaches and common UX patterns. Strong Application development background with Design Thinking. Passionate about working in Front Office Technology team. Experience in Jira, Jenkins, Bit bucket, Splunk. Familiarity with Unix/Linux environment. Understanding and implementation of test-driven development Hands-on practical experience in system design, application development, testing, and operational stability Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security and Overall knowledge of the Software Development Life Cycle Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Preferred Qualifications, Capabilities, And Skills Exposure to cloud technologies ABOUT US Show more Show less

Job Description We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III - UI Developer at JPMorgan Chase within the Commercial & Investment Bank - Markets Technology Team, you'll serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job Responsibilities Build and support client-side and sales-side functionality of JPMorgan’s Execute trading platform and its related suite of applications. Contribute features, enhancements and bug fixes while making sure the codebase is clean, well-structured and testable. Collaborate with your Product Owner, UX and QA colleagues to perform technical analysis of client requirements, participate in estimation, planning and architecture design sessions Use the latest tools, languages and frameworks to solve challenging and interesting problems Influence application architecture, development process and contribute to internal frameworks and libraries Learn about financial markets from colleagues, business partners, extensive training resources and workshops Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and 3+ years applied experience Experience working with TypeScript or JavaScript, React, Redux and RxJS Experience in building high-performance desktop/web applications Experience leveraging modern frameworks, libraries, tools and languages Experience in test driven development using modern source control and continuous integration In-depth understanding of JavaScript and its idiosyncrasies Understanding of OO and functional programming paradigms Understanding of full software development lifecycle and agile approach Preferred Qualifications, Capabilities, And Skills Computer Science or Engineering degree Familiarity with Investment Banking, FinTech, or Financial Markets ABOUT US Show more Show less

Job Description Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Corporate Technology , you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job Responsibilities Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools Assist in the escalation and communication of issues and solutions to the business and technology stakeholders Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Required Qualifications, Capabilities, And Skills Formal training or certification in Technology Support concepts and 2+ years of applied experience. 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Proficiency in SQL and handling large datasets. Comfort with Unix/Linux environments. Strong analytical and problem-solving skills. Basic scripting skills (Python, Shell scripting, etc.). Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred Qualifications, Capabilities, And Skills Proficiency in general-purpose programming languages or automation scripting. Advantageous to have business domain knowledge in Risk Management, Finance, or Compliance, and experience with Data Analytics/Visualization tools. Beneficial to have knowledge and experience in big data architecture, cloud computing platforms, and DevOps CI/CD toolsets. Familiarity with AI/ML technologies is considered a plus. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Show more Show less

Job Description Join the model risk audit team as an experienced audit associate reporting locally to an Audit Director in India. As a Model Risk Audit – Associate within the Model Risk Artificial Intelligence/Machine Learning Audit team, you will have exposure to a variety of modeling techniques (AI/ML and non-AI/ML) and their unique limitations spanning all lines of business (associated products, services and quantitative risk management practices) and use the knowledge to shape business strategy and protect the firm. You will be responsible for designing and developing cutting-edge AI/ML solutions to enhance the efficiency and effectiveness as we execute our model risk coverage strategy. In addition, you will be responsible for conducting independent model risk control assessments to help us anticipate, navigate and assess emerging risks and evaluate controls intended to mitigate model risk across the end-to-end model lifecycle. Job Responsibilities Design, develop and implement AI/ML solutions to automate, optimize and enhance model risk analysis and control testing Evaluate adherence to model development standards, processes, policy and procedures through conducting robust data driven quantitative and qualitative analysis and directly partnering with model developers, model users, model reviewers and governance oversight personnel. Document in high quality well written technical reports model risk control assessments and communicate findings to stakeholders including the Chief Auditor. Identify control weaknesses and/or gaps in the firm’s model risk management framework Set standards for robust model risk control assessments and enhance them as needed to adapt to changes in the firm’s model risk management framework and/or meet evolving regulatory standards. Lead, plan, manage and execute end-to-end line of business model risk analysis and control assessments and strategic team projects Validate strategic solutions implemented by the firm to address regulatory identified issues related to the firm’s model risk management framework and practices. Required Qualifications, Capabilities And Skills PhD or Masters Degree in Mathematics, Data Science, Financial Engineering, Computer Science, Artificial Intelligence Machine Learning or a related field. Minimum 5 years of experience in one or more of the following business roles; AI/ML product development, quantitative model development (including machine learning), model validation, data science or related fields Strong leadership and communication skills (both verbal and written) for writing highly technical reports and driving and influencing change on model-related issues Understanding of and proficiency in programming languages (e.g. Python, R, or equivalent) Understanding of and proficiency in developing and using AI/ML solutions (e,g, Gen-AI, agentic AI, traditional AI) and frameworks (e.g. pytest) to ensure code quality and reliability Understanding of and proficiency in statistics, derivative pricing and machine learning modeling techniques Risk and control mindset with the ability to ask incisive questions, converge on critical matters, assess materiality, and escalate complex and sensitive issues to senior management Strong critical thinking and analytical/quantitative skills to perform model risk analysis against the controls in place intended to mitigate the associated risk ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Show more Show less

Job Description You are a strategic thinker passionate about driving solutions . You have found the right team. As a Client Service Associate in our Commercial Card | Cardholder Service team, you will have the opportunity to make a real difference every day for our customers, your community, and yourself. You will be actively seeking to create lifelong engaged relationships with our customers by delivering superior service and quality with every customer interaction. You will have the chance to develop and lead a team of specialists, resolve employee and escalated customer problems and inquiries, and promote risk and control initiatives. We value a positive attitude, the ability to adjust quickly to change, and a commitment to delivering a great customer experience, even in challenging situations. Job Responsibilities Manage performance effectively to ensure team success. Select and retain top talent to build a strong team. Identify and implement strategies to support inclusion and diversity. Resolve employee and escalated customer problems and inquiries efficiently. Operate with urgency to meet deadlines and ensure customer satisfaction. Communicate effectively both verbally and in writing to convey information clearly. Influence internal and external business partners to achieve desired outcomes. Delegate tasks appropriately and resolve conflicts to maintain team harmony. Prioritize diverse workloads and apply analytical skills to solve complex problems. Required Qualifications, Capabilities And Skills Abide by all applicable regulatory and departmental practices and procedures. You must possess 5+ years of experience Must hold at least a bachelor's degree Drive risk and control initiatives to ensure compliance and mitigate potential issues. Demonstrate experience with multiple browsers, tabs, window navigation, and instant messenger tools. Exhibit fluency in Windows Operating Systems and Microsoft Office tools. Seek opportunities to take initiative and adjust quickly to change with a positive attitude. Take responsibility for results and deliver a great customer experience. Handle challenging situations by offering customers alternative solutions and enhanced products. Work schedule is as per business working requirements. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients—including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations. Show more Show less

Job Description Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Payment Lifecycle Manager within JPMorgan Chase you will play a pivotal role in enhancing our payment operations framework by streamlining processes, implementing new technologies, and developing operational functions. You will manage payment processing across various products, ensuring smooth fund transfers and reconciling purchase and sales options, futures, or securities, while leveraging your proficiency in automation, cybersecurity, and anti-fraud awareness to ensure security and efficiency. Your ability to manage stakeholders, influence decisions, and handle conflicts will drive mutually beneficial outcomes, and your strategic planning skills will guide our direction and resource allocation decisions. Additionally, your proficiency in AI/ML will be utilized to solve complex problems and enhance processes, applying your knowledge in market product and process improvement to optimize operations. Job Responsibilities Lead teams responsible for operational processes within the payments lifecycle by setting priorities, directing workflows, and monitoring performance against established metrics. Oversee payment processing operations, setting daily production goals, delegating work, and implementing action plans to achieve strategic priorities, high productivity, quality, and enhanced client experience. Manage daily operations, resolving production or quality issues, escalating process delays to management, and ensuring key control tasks are executed on business initiatives. Apply strategic thinking and sound judgment in decision-making, while leveraging leadership, communication, and conflict resolution skills to build collaborative and engaged teams. Participate in fraud detection and prevention, mitigating financial and reputational risks, and assist in strategic initiatives to align resource allocation with long-term goals. Lead or contribute to projects related to client experience, process optimization, and provide expertise in automation, risk management, and compliance with operational guidelines. Required Qualifications, Skills And Capabilities Demonstrated ability in operations leadership or management within payments, with at least two years of experience, effectively leading high-performing and engaged teams to drive success. Advanced knowledge of global payment processing operations, products, and systems architecture to support operational efficiency, change management, and issue management. Proficiency in data analysis techniques, capable of interpreting and communicating insights to inform decision-making with senior stakeholders. Ability to apply a commercial and growth mindset to adapt to fast-paced operations environments and new business initiatives, leveraging strong interpersonal skills for collaboration. Understanding of cybersecurity controls and anti-fraud strategies to identify and address potential threats, ensuring the protection of information and systems. Demonstrated proficiency in using automation technologies to optimize payments processing, with a proven track record in enhancing customer experience throughout the customer journey. Graduate with minimum 8 years of experience Preferred Qualifications, Skills And Capabilities Knowledge of ISO or Swift message processing or management. Experience with operations, controls and problem solving related to Payments, Cash, Treasury Operations. Experience in global payments and understanding of accounting and money movement processes. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Join JPMorgan Chase & Co., a leading global financial services firm, as an Automation Test Manager. In this role, you will drive manual and automation testing across projects, ensuring the highest standards of quality and efficiency. Collaborate with a dynamic team to deliver innovative solutions in a fast-paced environment. As an Automation Test Manager within the Testing Team, you will strategize and lead testing efforts across various projects. You will manage a team of 5-10 members, ensuring the delivery of accurate and timely testing results. Your role will involve collaborating with stakeholders to enhance testing processes and drive continuous improvement. Job Responsibilities Strategize and drive manual & automation testing across projects. Lead a team of 5-10 team members. Prepare governance data, publish metrics, and generate reports. Perform end-to-end testing, including UAT, regression, and functional. Document UAT test scenarios, test cases, and test scripts. Build automation script suite using Selenium, Java, and Cucumber. Ensure testing exposure on API automation using Postman, SoapUI, or RestApi. Provide training on best practices and standardized testing approaches. Build competency assessment tests for testers. Manage defects, ensuring quality and timely bug resolution. Collaborate with stakeholders to bring efficiencies. Required Qualifications, Capabilities, And Skills Demonstrate mentoring skills and problem-solving aptitude. Document and troubleshoot errors effectively. Understand TDD, BDD, and Shift Left concepts. Communicate and deliver effective automated test solutions. Utilize MS Office products for analysis and presentation. Hold a Bachelor’s or Graduate Degree. Possess hands-on experience in Selenium, Java, and Cucumber. Preferred Qualifications, Capabilities, And Skills Lead automation testing teams with proven experience. Expose to Postman, SoapUI, or RestApi. Manage projects with expertise in QA methodology. Familiarize with Agile frameworks and regression testing. Experience in diverse testing efforts, techniques, and tools. Basic knowledge of Web/HTML. Hold a Testing Certification such as ISTQB or CSTE. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. Show more Show less

Job Description Join JPMorgan Chase to elevate your data science career and drive impactful business insights. As a Quant Analytics Associate within the Data and Analytics team at JPMorgan Chase, you will transform data into insights that create competitive advantages and deliver value for our customers. You will be part of a team that leverages data-driven techniques to enhance customer experience and drive business value. Job Responsibilities Search for behavior patterns to enable timely outreach. Support partnerships with Operations stakeholders and Product groups. Build business cases and analyze program performance. Analyze customer interactions across various channels. Lead development and reporting of Ops performance metrics & KPIs. Create self-serve tools for real-time decision-making. Required Qualifications, Capabilities, And Skills Bachelor's/Master's in a quantitative field with 4+ years of data science experience. Experience in handling large datasets and writing complex SQL scripts. Ability to deliver analytics solutions under strict timelines. Proficiency in at least four of SQL, Python, SAS, Tableau, Alteryx. Proven track record in solving business problems through analytics. Effective communication skills with senior leaders. Preferred Qualifications, Capabilities, And Skills Experience in financial services or consulting firms. Familiarity with big data disciplines, AWS, Agile methodologies. Lifelong learner with a growth mindset. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes. Show more Show less

Job Description You’re ready to gain the skills and experience needed to grow within your role and advance your career — and we have the perfect software engineering opportunity for you. As a Software Engineer II at JPMorgan Chase within the Consumer anc Community Banking , you are part of an agile team that works to enhance, design, and deliver the software components of the firm’s state-of-the-art technology products in a secure, stable, and scalable way. As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role. Job Responsibilities Executes standard software solutions, design, development, and technical troubleshooting Writes secure and high-quality code using the syntax of at least one programming language with limited guidance Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems Adds to team culture of diversity, equity, inclusion, and respect Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and 2+ years applied experience Hands-on practical experience in system design, application development, testing, and operational stability Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Demonstrable ability to code in one or more languages Experience across the whole Software Development Life Cycle Expereince in Java, J2EE, Fullstack, React JS, AWS. Exposure to agile methodologies such as CI/CD, Application Resiliency, and Security Emerging knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Preferred Qualifications, Capabilities, And Skills Familiarity with modern front-end technologies Exposure to cloud technologies ABOUT US Show more Show less

Job Description If you are a software engineering leader ready to take the reins and drive impact, we’ve got an opportunity just for you. As a Director of Software Engineering at JPMorgan Chase within the Consumer and Community Banking, you will lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery. Job Responsibilities Leads technology and process implementations to achieve functional technology objectives Makes decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations Delivers technical solutions that can be leveraged across multiple businesses and domains Influences peer leaders and senior stakeholders across the business, product, and technology teams Champions the firm’s culture of diversity, equity, inclusion, and respect Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise. Documented strengths in Innovation and Continuous Improvement to include promotion and adoption of emerging technologies and best practice within the cloud software engineering team Experience developing or leading cross-functional teams of technologists. Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals. Experience with hiring, developing, and recognizing talent Deep expertise building and operating large scale high performance environments with distributed systems and cloud technologies (AWS, GCP, Azure, etc.) Deep expertise with enterprise design patterns and industry best practices with experience using modern technology (e.g., Java, Cassandra, Kafka) and design patterns (e.g., microservices, APIs). Ability to work in a dynamic, agile environment leading/working with geographically distributed teams. Experience with building, leading and mentoring technology teams and next level leaders within the organization. Experience with implementing industry standard risk, cybersecurity & technology controls. Strong organizational and management skills. Preferred Qualifications, Capabilities, And Skills Experience working at code level ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Show more Show less

Job Description We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within the Consumer and community banking technology team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job Responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect Required Qualifications, Capabilities, And Skills Formal Training or certification on Java, J2EE, concepts, with 3+ years of applied experience Hands-on practical experience in system design, application development, testing, and operational stability Proficient in coding in one or more languages Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Overall knowledge of the Software Development Life Cycle Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Preferred Qualifications, Capabilities, And Skills Familiarity with modern front-end technologies Exposure to cloud technologies ABOUT US Show more Show less

Job Description Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services. As an Experience Design Senior Associate within the Design and Customer Experience team, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users. As a core contributor, align user needs with business goals. Your strong understanding of the financial services industry and JPMorgan Chase's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers. Job Responsibilities Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking Required Qualifications, Capabilities, And Skills 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite) Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences Preferred Qualifications, Capabilities, And Skills Portfolio examples required About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Show more Show less

Job Description Shape the future of user experience with strategic design initiatives that blend business needs and user insights. As an Experience Design Vice President within the Design and Customer Experience team, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience. Job Responsibilities Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain. Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels Required Qualifications, Capabilities, And Skills 5+ years of experience or equivalent expertise in user experience design or similar roles Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience Preferred Qualifications, Capabilities, And Skills Design leadership or managerial experience Portfolio examples required ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Show more Show less

Job Description Credit Support Manager - Associate role, a pivotal position within our Loans group. This role is integral to our team, offering the opportunity to engage with various facets of banking operations. As a Credit Support Manager - Associate, you will be responsible for executing specific tasks and requirements, contributing to the seamless functioning of our banking office. Join us to make a significant impact and gain valuable exposure in the financial industry Job Summary As a Credit Support Manager - Associate in our Loans group, you will oversee daily team activities to ensure compliance with Service Level Agreements (SLAs). Your responsibilities will include supervising processes such as Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to develop your skills in managing Nostro & Past Due Reconciliation while making a significant impact on our operations. Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions for resolution. Supervise processes including Deal Closing, Drawdowns, Rollovers, and more. Ensure adherence to QUALITY & QUANTITY SLAs with a robust workflow model. Serve as the SME, handling complex queries and routing them to onshore teams if needed. Implement a Knowledge Management model with SOP maintenance and training. Drive 100% compliance with Process Policies, Guidelines, and Controls. Motivate and support team members to achieve their goals and identify high-potential employees. Identify alternatives and options for addressing issues and exploring scenarios. Collaborate effectively with colleagues, leveraging diverse skills to achieve goals. Identify training needs for process and soft skills to enhance performance. Ensure team depth with trained backups for critical work queues. Required Qualifications, Skills And Capabilities Hold a bachelor's degree with minimum 10 years of relevant Credit Support experience in syndicated loans or the financial industry. Possess knowledge of loan systems like Loan IQ. Demonstrate expertise in nostro/cash matching, General Ledger reconciliation, and SWIFT/remittance systems. Exhibit strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive projects effectively, showcasing strong people, performance, and escalation management skills. Preferred Qualifications, Skills And Capabilities Influence and lead conversations effectively with stakeholders. Demonstrate executive presence by summarizing, recommending, and presenting issues and solutions to senior management. Cultivate strong interpersonal and communication skills for domain learning. Apply analytical thinking and problem-solving skills to challenges. Understand product lifecycle and area product management. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description An Accessibility Specialist ensuring digital products meet WCAG standards and enhancing user experience. Job Summary As an Associate within the Employee Experience team, you will collaborate with both designers and technologists to create accessible employee facing products. Your knowledge about HTML code, testing with assistive tech and good inclusive design principles will serve you well in this role. Your quest to embrace leading-edge inclusive technologies and methodologies inspires the product teams you serve to follow suit. Best of all, you’ll be able to harness our network of Accessibility Engineers and subject matter experts from around the world to extend your knowledge and further your career. Job Responsibilities Identifying, documenting and suggesting potential solutions for accessibility barriers based on WCAG 2.1 standards as well as compliance with other accessibility related laws Applying accessibility knowledge to a wide range of the firm’s digital properties, including native mobile applications, and digital documents Collaborating with Software Engineers and UX designers in one on one or small group environments Assist Senior Accessibility Engineers with training Software Engineers and UX designers Performing impact analysis and risk evaluation from user’s point of view. Required Qualifications, Capabilities And Skills Practical experience testing for WCAG conformance using screen readers, magnifiers and other assistive tech tools Ability to analyze code for accessibility issues in HTML5/CSS3 Word, PowerPoint, and other document standards Preferred Qualifications, Capabilities And Skills PDF/UA and other document standards Mobile accessibility on Android and IOS Automation using cypress, Selenium and/or playwright About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward. Show more Show less

Job Description Be a Testing Associate in Cross Product Change Services, driving global success with innovative solutions and collaboration. As a Testing Associate in Cross Product Change Services (CPCS) Team, you will have the opportunity to collaborate with diverse teams, leverage cutting-edge technologies, and contribute to innovative solutions that drive the success of our global operations. Cross Product Change Services (CPCS) is a change service team providing comprehensive solutions for Testing, Program/Project Management, Business Analysis, Data Analytics and Automation, helping Securities Services clients succeed now and in the future. Our world-class suite of services are catering to Custody, Trading Services, Client Mandates, Data solutions, Specialized Utilities and Cross Product horizontals. Job Responsibilities Provide accurate testing estimates within daily scrum calls Document and execute of test scenarios Identifies specific scenarios and write test scripts using Business Driven Development Utilize of test automation tools, to enable the efficient and timely end-to-end test execution Partner closely with Operations, Product and Technology groups Identify opportunities to accelerate and synergize testing processes for assigned projects and syndicate the information to other team members to validate prior to implementation Takes responsibility for the monitoring and reporting of Testing defects and the re-testing process Deputize for the Test Manager as necessary in Project calls and communications with relevant colleagues Validate and present of Test Results for internal sign-off Required Qualifications, Capabilities, And Skills Relevant Functional and Regression testing experience within the financial services industry, along with expertise in Agile project delivery methodology and skills to learn and work with evolving methodologies Experienced in testing processes in order to define requirements, document user stories and test scripts through to test execution Skilled at problem solving, ability to scope and provide structure to complex issues, rapidly learn unfamiliar processes and provide insightful and timely remediation Excellent attention to detail to prevent errors and highlight redundancies or opportunities, along with the ability to use effective systems data-driven to support program reporting Strong communication skills to provide clear updates to team members, colleagues, senior leads, executives, and clients, while actively contributing to program updates, project, and team meetings Ability to handle multiple projects, manage personnel and team management in order to meet stakeholder expectations Ability to build and nurture effective and lasting relationships with colleagues, team members and stakeholders across multiple business lines and global locations Ability to understand own role and those of other team members and recognize at times the need for flexibility within roles to achieve the project and organizational objectives You must have 6+ years of experience You must hold a Bachelor's degree or above Software/application testing experience Preferred Qualifications, Capabilities, And Skills Working knowledge on data visualization and user tools like Tableau, Alteryx, QlickView, Xceptor ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Loan Servicing Specialist – Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist – Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across various processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required Qualifications, Capabilities And Skills Hold a bachelor's degree in finance or a related field, or possess equivalent work experience. Minimum 6 months of experience in the financial services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while engaging multiple stakeholders. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments Preferred Qualifications, Capabilities And Skills Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less