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International MNC / Hiring / Graduate Freshers / UG With Experience

0.0 - 1.0 years

0 - 2 Lacs

Bengaluru

Posted:1 day ago| Platform: Naukri logo

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Skills Required

BPO Typing Bpo Customer Service Communicational Skills International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job description * Transworld Systems India Private Limited is the Indian subsidiary of Transworld Systems Inc. (TSI), a U.S.-based leader in tech-enabled Business Process Outsourcing (BPO), specializing in Accounts Receivable Management (ARM), Customer Experience BPO (CXBPO), legal services, and loan servicing solutions. ROLE AND RESPONSIBILITIES: Functional/operational: Handling inbound customer service calls and making outbound calls whenever required Handle customer questions, complaints, and payment inquiries with the highest degree of courtesy and professionalism to resolve customer issues To achieve First call resolution on each call to ensure the customer receives world class customer service Should be able to comprehend the language of the customer and provide correct resolution to the queries QUALIFICATIONS: Bachelors Degree or equivalent Undergraduates with 6 months of experience Ability to read write and speak English fluently, clearly and with a neutral accent. Good analytical skills, cognitive skills. Good computer skills / Typing Skill at the same time talking over the phone PERKS AND BENEFITS Health & Insurance Benefits Provident Fund (PF) Incentive Programs Policies Shift Timings: Fixed US shift Weekends Off: Saturdays and Sundays off. Transportation: Free cab facilities are provided for employees. BANGALORE OFFICE LOCATION Registered Address: Pritech Park, Block No. 12, 3rd Floor, B Wing, Bellandur Village, Sarjapur-Marathahalli Ring Road, Bangalore, Karnataka 560103 For Scheduling Interview Contact HR Akila : 9632572812 *Refer your Friends who is looking out for Job*

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