Job
Description
Mega Walk-IN Drive at Mumbai Location from Monday to Friday Timing- 1:30PM-5:00PM Mumbai Location: This is a Work from Office position and location is Navi Mubai ( Vashi) Role and Responsibilities functional/operational: Handling inbound customer service calls and making outbound calls whenever required Handle customer questions, complaints, and payment inquiries with the highest degree of courtesy and professionalism to resolve customer issues To achieve First call resolution on each call to ensure the customer receives world class customer service Should be able to comprehend the language of the customer and provide correct resolution to the queries QUALIFICATIONS: Graduate Freshers or HSC + Minimum 6 months of experience. Ability to read write and speak English fluently, clearly and with a neutral accent. Good analytical skills, cognitive skills. Good computer typing at the same time talking over the phone Compensation : INR : 2,70,000 to 2,95000 per year plus Performance Variables pay upto 13000/- Shift: Night / Days Off: Saturday and Sunday, Two Way Cab Provided Build Your Future! Come join our thriving team as a Customer Support Office Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI (part of TSI family of companies)? Paid training Team-oriented work environment Growth opportunity Generous Incentive opportunity Comprehensive benefits package available: including medical insurance/ ESIC, paid time off and paid holidays! Transport facility (Depends on policy and shift) - Transportation provided Working 5 days/week Contact No. Mumbai Location - Kaif Sajid - 9653227292 Toll Free No- 000-800-919-1844 Life at TSI- Where Work Feels Good At TSI, our people are our brand. We're powered by those who live and breathe our values every day simplicity, empathy, transparency, honesty, partnership, and above all, great service. Our culture isn't just written on wall sit shows in the way we show up for each other and for our customers. Here's what sets us apart: We Run It Like We Own It Every task, every call, every customer we take pride in what we do. We Get It Done The Right Way With integrity, consistency, and a commitment to quality. We Take Care of Each Other Teamwork is at the heart of how we grow. We Create Consumer and Customer Advocates By making every interaction count. We Enjoy The Ride Because work should be rewarding and fun. From themed Fun Fridays to regular engagement activities, theres always something to look forward to at TSI. The vibe is high-energy, positive, and professional. We celebrate achievements, encourage fresh ideas, and create a space where people can thrive.
