Home
Jobs
Companies
Resume

International BPO Executive

0 - 31 years

0 Lacs

Madhapur, Hyderabad

Posted:2 days ago| Platform: Apna logo

Apply

Skills Required

communication resolve zones service transactions metrics data crm software support management healthcare finance

Work Mode

Remote

Job Type

Full Time

Job Description

Job Title: International Voice Process Executive Job Summary: We are looking for a dynamic and customer-focused International Voice Process Executive to handle inbound and outbound calls for global clients. The ideal candidate should have excellent communication skills, a neutral accent, and the ability to resolve customer queries efficiently. This role requires working in different time zones and handling international customers professionally. Key Responsibilities: Handle customer inquiries, complaints, and requests via phone. Provide accurate information and solutions to customers in a professional manner. Ensure high levels of customer satisfaction by maintaining quality service standards. Follow up on customer concerns and escalate complex issues when necessary. Maintain records of customer interactions and transactions. Meet or exceed performance metrics such as call quality, response time, and customer satisfaction. Adhere to company policies and procedures for call handling and data privacy. Required Skills & Qualifications: Excellent verbal communication skills in English (additional languages are a plus). Ability to handle customer interactions with patience and professionalism. Strong problem-solving skills and attention to detail. Ability to work in night shifts or rotational shifts as required. Basic computer proficiency (MS Office, CRM software, etc.). Prior experience in a voice process (customer service, sales, or technical support) is preferred but not mandatory. Work Environment: Fast-paced and target-driven. May require night shifts depending on international time zones. Opportunities for career growth in customer service, sales, and management roles. Would you like me to tailor this job description for a specific industry, such as IT, healthcare, or finance?

More Jobs at Ug Consultancy And Careers

Retail Pharmacist

Hyderabad

Experience: Not specified

|

INR 0 - 0 Lacs

International BPO Executive

Madhapur, Hyderabad

Experience: Not specified

|

INR 0 - 0 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Communication Interview Now
Ug Consultancy And Careers

2 Jobs

RecommendedJobs for You

International BPO Executive

Abrar Corporation Private Limited

Jogeshwari West, Mumbai/Bombay

Teleperformance logo

International BPO Executive

Teleperformance

Dwaraka Nagar, Visakhapatnam Region

Greet technologies logo

International BPO Executive

Greet technologies

HSR Layout, Bengaluru/Bangalore Region

Greet technologies logo

International BPO Executive

Greet technologies

HSR Layout, Bengaluru/Bangalore Region

International BPO Executive

Ug Consultancy And Careers

Madhapur, Hyderabad

International BPO Executive

DWC Technologies Private Limited

Rajarhat, Kolkata/Calcutta

International BPO Executive

Baba Shri Chand Ji Enterprises

Mohali

International BPO Executive

Baba Shri Chand Ji Enterprises

Mohali, Punjab

International BPO Executive

Sygnius Digital

Sector 63, Noida

Teleperformance logo

International BPO Executive

Teleperformance

Santacruz East, Mumbai Metropolitan Region