Company Description InKnowTech is an IT services company based in Bangalore, India, with over 18 years of experience in delivering solutions and services to customers across Europe, Africa, and Asia. The company has a track record of delivering outcome-based contracts and follows ITIL-based best practices & processes. InKnowTech is ISO 27001 & ISO 9001:2008 Certified and has a Remote Management Services Centre. Role Description This is a full-time on-site role for a Desktop Support Engineer located in Mumbai. The Desktop Support Engineer will be responsible for providing technical assistance and support related to computer systems, hardware, and software. The role involves troubleshooting, diagnosing, and resolving IT issues, as well as installing, configuring, and maintaining desktop systems. Qualifications Technical Skills: Hardware Troubleshooting, Software Installation, System ConfigurationCustomer Service Skills: Ability to communicate technical information effectively to non-technical usersProblem-Solving Skills: Analytical thinking and troubleshooting abilitiesExperience with Windows and Mac operating systemsKnowledge of networking concepts and protocolsProfessional certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are a plusMinimum of a Bachelor's degree in Computer Science, Information Technology, or related field
Role Overview: You will be a full-time on-site SAP HANA DBA at InKnowTech located in Bengaluru. Your main responsibilities will include managing and supporting SAP HANA databases, performing regular backups and recovery, monitoring database performance, troubleshooting issues, tuning and optimizing databases for performance, ensuring data security and integrity, collaborating with other IT teams, and maintaining documentation for database environments. Key Responsibilities: - Manage and support SAP HANA databases - Perform regular backups and recovery - Monitor database performance - Troubleshoot database issues - Tune and optimize databases for performance - Ensure data security and integrity - Collaborate with other IT teams - Maintain documentation for database environments Qualification Required: - Strong knowledge and experience in SAP HANA database administration and management - Proficiency in performance tuning and optimization, backup, and recovery - Experience with data security, integrity, and troubleshooting database issues - Ability to work in an on-site environment and collaborate with IT teams - Excellent problem-solving and analytical skills - Bachelor's degree in Computer Science, Information Technology, or related field - Experience in the IT industry and familiarity with ITIL-based best practices is a plus - Good written and verbal communication skills,