Job Summary: We are seeking a proactive and customer-focused Client Service Executive to join our team. In this role, you will act as a primary point of contact for our clients, ensuring high-quality service delivery and client satisfaction. Your ability to understand client needs, resolve issues efficiently, and build strong relationships will be key to your success. Key Responsibilities: Serve as the main liaison between the company and its clients. Ensure timely and effective resolution of client inquiries and concerns. Develop strong relationships with clients to promote trust and retention. Coordinate with internal teams (sales, operations, marketing, etc.) to fulfill client needs. Monitor and manage service delivery to ensure client expectations are met. Maintain up-to-date client records and track service progress. Identify opportunities to upsell or cross-sell additional services. Prepare regular reports on client interactions, feedback, and satisfaction. Escalate critical issues to senior management where necessary. Requirements: Bachelor’s degree in Business Administration, Marketing, Communications, or a related field. Proven experience in a client-facing role, preferably in a service-based industry. Excellent verbal and written communication skills. Strong interpersonal and problem-solving abilities. Ability to multitask, prioritize, and manage time effectively. Familiarity with CRM software and Microsoft Office Suite. A customer-first attitude with a focus on delivering results. Preferred Qualifications: Experience in [insert relevant industry: e.g., advertising, IT services, Healthcare, etc.]. Fluency in [languages if required]. Ability to handle high-pressure situations with professionalism. Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Work Location: In person
Job Title: Graphic Designer (0–1 Year Experience) Location: Goregaon East, Mumbai Employment Type: Full-Time About the Role We are looking for a creative and detail-oriented Graphic Designer with 0–1 year of experience to join our team. The ideal candidate should have a strong sense of design aesthetics and be able to create engaging and thoughtful visual content for social media and other digital platforms. Key Responsibilities: Design and create visually appealing graphics for social media platforms (Instagram, Facebook, LinkedIn, etc.). Develop creative concepts and deliver engaging visual content aligned with brand guidelines. Collaborate with the marketing team to understand requirements and translate ideas into designs. Adapt and optimize designs for various formats and devices. Stay updated with the latest design trends and social media best practices. Skills & Qualifications: Proficiency in Canva and Adobe Photoshop (knowledge of Illustrator or other tools is a plus). Understanding of typography, color theory, and layout design. Ability to think creatively and deliver visually appealing concepts. Basic knowledge of social media trends and how design impacts engagement. Strong attention to detail and ability to meet deadlines. Requirements: Experience: 0–1 year in graphic design (internships or freelance projects count). Portfolio: A portfolio of previous work (academic, freelance, or personal projects). Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Life insurance Provident Fund Work Location: In person
Job Summary: We are seeking a proactive and customer-focused Client Service Executive to join our team. In this role, you will act as a primary point of contact for our clients, ensuring high-quality service delivery and client satisfaction. Your ability to understand client needs, resolve issues efficiently, and build strong relationships will be key to your success. Key Responsibilities: Serve as the main liaison between the company and its clients. Ensure timely and effective resolution of client inquiries and concerns. Develop strong relationships with clients to promote trust and retention. Coordinate with internal teams (sales, operations, marketing, etc.) to fulfill client needs. Monitor and manage service delivery to ensure client expectations are met. Maintain up-to-date client records and track service progress. Identify opportunities to upsell or cross-sell additional services. Prepare regular reports on client interactions, feedback, and satisfaction. Escalate critical issues to senior management where necessary. Requirements: Bachelor’s degree in Business Administration, Marketing, Communications, or a related field. Proven experience in a client-facing role, preferably in a service-based industry. Excellent verbal and written communication skills. Strong interpersonal and problem-solving abilities. Ability to multitask, prioritize, and manage time effectively. Familiarity with CRM software and Microsoft Office Suite. A customer-first attitude with a focus on delivering results. Preferred Qualifications: Experience in [insert relevant industry: e.g., advertising, IT services, Healthcare, etc.]. Fluency in [languages if required]. Ability to handle high-pressure situations with professionalism. Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Work Location: In person