Daily inspection of premises for cleanliness and hygiene and take corrective actions as and when required Ensure that high quality of service is carried out promptly according to standards Maintain a high standard of hygiene, safety and cleanliness in accordance with client and statutory requirements Identify client needs and expectations and ensure client satisfaction Deal professionally with customer feedback Actively monitor and handle complaints Ensure completion of all relevant Company paperwork; maintain the accounting, systems and processes with legible, precise, accurate and timely completion. Assess weekly and monthly figures and maintain adequate controls to monitor budget performance Actively pursue and achieve budget targets and assist in budget compilation Ensure security and maintenance of premises, equipment and stock Formulate systems in line with client and ISS expectations Maintain and continuously improve the quality of service and standards Keep all wastage to a minimum and observe environmental practices where required Assist in recruitment, selection and induction of staff in accordance with company standards Effectively lead, develop and motivate the service team, monitor and solve personnel issues as they arise within the department Responsible for grooming, cleanliness, hygiene, uniforms and overall attitude of the staff Keep a strict control on the maintenance, property and other equipment provided by the client Ensure that employees under his control are adequately briefed and experienced for the job they are assigned and that they have received appropriate safety training Ensure incident highlight on time to the senior management as per set protocol by the organization Maintain the handover process and communicate the pending & follow ups task properly Good leadership and motivational skills to help retain staff at site level Site/Clint expectation downloaded educate to each team member and fulfill the requirement Necessary report and document provide on time to site/client Provide timely/approved uniforms to all eligible staff, from time to time, improving the presentation and overall image of our staff among customers external entities Planning for future development in line with strategic objectives Managing and leading change to ensure minimum disruption to core activities Ensuring the building meets health and safety requirements and that facilities comply with legislation Single point of contact for betterment and smooth operation

Reporting on assigned shift on time with adherence to hospital set grooming standards Completion of daily and assigned cleaning tasks as per area allocation Following standard procedures in accomplishing the tasks of patient care Displaying compassion and positive attitude and body language when working with colleagues, patients, relatives and seniors Ensure highest standards of patient (regular and infected), self and staff safety Providing patient uniforms, amenity kits to the patients upon admission and as per request from patients Ensuring cleanliness of clinical / biomedical tools Assisting nursing in sponge bath for patients Assisting patients for bath Assisting nursing team for positioning and mobilizing of patients Bed making in occupied rooms Assisting nursing / clinical teams for procedures / tasks of patient care Handling of regular and infected soiled linen as per hospital set protocols Providing urine pots and urinals to the patients; emptying them and measuring output and informing to nursing team as per their instructions Assisting the nursing staff in preparing the patient for the Surgery and for Various other bedside procedure in the wards Assisting patients in transporting in wheel chair / stretcher and shift them carefully to bed Bringing the weekly indents from the pharmacy and central stores Handling spills, managing HAZMAT spills Dispatching of Lab requisition to Lab, billing cards discharge summaries to typing pool and respective area as per instructions from nursing team Collecting lab investigation reports and radiology reports as per instruction by nurse Changing of bed linen and draw sheet of in-patient bed if required post completion of assisting in biological needs Collecting pharmacy indents and returns of Department In Case of the patient death, assisting in carrying out the last procedures and transporting to mortuary Performing patient related / clinical jobs as assigned by the nursing / clinical staff Knowledge of hand hygiene protocols Donning and un-donning of PPE-Gloves, Mask, N95 Mask, Apron, head gear, shoe covers, safety goggles etc. General Cleaning and disinfection protocols Knowledge of safe and proper usage of chemicals and disinfectants storage, dilution etc. Handling of fresh and soiled linen; handling of infected linen Knowledge of segregation of general & biomedical waste Management of HAZMAT- Spill cleaning Cleaning and disinfecting clinical / biomedical tools; usage of cleaning equipments like bed pan cleaner Packing of dead body Infected / Non-infected Hospital emergency codes Surgical hair Clipping Assisting for elimination needs Routine vs Terminal cleaning OT / SCOPY and other clinical units Dead body packing and transportation Safe patient transportation Proficiency in Hindi, English and local language

Daily inspection of premises for cleanliness and hygiene and take corrective actions as and when required Ensure that high quality of service is carried out promptly according to standards Maintain a high standard of hygiene, safety and cleanliness in accordance with client and statutory requirements Identify client needs and expectations and ensure client satisfaction Deal professionally with customer feedback Actively monitor and handle complaints Ensure completion of all relevant Company paperwork; maintain the accounting, systems and processes with legible, precise, accurate and timely completion. Assess weekly and monthly figures and maintain adequate controls to monitor budget performance Actively pursue and achieve budget targets and assist in budget compilation Ensure security and maintenance of premises, equipment and stock Formulate systems in line with client and ISS expectations Maintain and continuously improve the quality of service and standards Keep all wastage to a minimum and observe environmental practices where required Assist in recruitment, selection and induction of staff in accordance with company standards Effectively lead, develop and motivate the service team, monitor and solve personnel issues as they arise within the department Responsible for grooming, cleanliness, hygiene, uniforms and overall attitude of the staff Keep a strict control on the maintenance, property and other equipment provided by the client Ensure that employees under his control are adequately briefed and experienced for the job they are assigned and that they have received appropriate safety training Ensure incident highlight on time to the senior management as per set protocol by the organization Maintain the handover process and communicate the pending & follow ups task properly Good leadership and motivational skills to help retain staff at site level Site/Clint expectation downloaded educate to each team member and fulfill the requirement Necessary report and document provide on time to site/client Provide timely/approved uniforms to all eligible staff, from time to time, improving the presentation and overall image of our staff among customers external entities Planning for future development in line with strategic objectives Managing and leading change to ensure minimum disruption to core activities Ensuring the building meets health and safety requirements and that facilities comply with legislation Single point of contact for betterment and smooth operation

Reporting on assigned shift on time with adherence to hospital set grooming standards Completion of daily and assigned cleaning tasks as per area allocation Following standard procedures in accomplishing the tasks of patient care Displaying compassion and positive attitude and body language when working with colleagues, patients, relatives and seniors Ensure highest standards of patient (regular and infected), self and staff safety Providing patient uniforms, amenity kits to the patients upon admission and as per request from patients Ensuring cleanliness of clinical / biomedical tools Assisting nursing in sponge bath for patients Assisting patients for bath Assisting nursing team for positioning and mobilizing of patients Bed making in occupied rooms Assisting nursing / clinical teams for procedures / tasks of patient care Handling of regular and infected soiled linen as per hospital set protocols Providing urine pots and urinals to the patients; emptying them and measuring output and informing to nursing team as per their instructions Assisting the nursing staff in preparing the patient for the Surgery and for Various other bedside procedure in the wards Assisting patients in transporting in wheel chair / stretcher and shift them carefully to bed Bringing the weekly indents from the pharmacy and central stores Handling spills, managing HAZMAT spills Dispatching of Lab requisition to Lab, billing cards discharge summaries to typing pool and respective area as per instructions from nursing team Collecting lab investigation reports and radiology reports as per instruction by nurse Changing of bed linen and draw sheet of in-patient bed if required post completion of assisting in biological needs Collecting pharmacy indents and returns of Department In Case of the patient death, assisting in carrying out the last procedures and transporting to mortuary Performing patient related / clinical jobs as assigned by the nursing / clinical staff Knowledge of hand hygiene protocols Donning and un-donning of PPE-Gloves, Mask, N95 Mask, Apron, head gear, shoe covers, safety goggles etc. General Cleaning and disinfection protocols Knowledge of safe and proper usage of chemicals and disinfectants storage, dilution etc. Handling of fresh and soiled linen; handling of infected linen Knowledge of segregation of general & biomedical waste Management of HAZMAT- Spill cleaning Cleaning and disinfecting clinical / biomedical tools; usage of cleaning equipments like bed pan cleaner Packing of dead body Infected / Non-infected Hospital emergency codes Surgical hair Clipping Assisting for elimination needs Routine vs Terminal cleaning OT / SCOPY and other clinical units Dead body packing and transportation Safe patient transportation Proficiency in Hindi, English and local language