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Hiring For US Customer Service

0 - 1 years

3 - 4 Lacs

Gurugram

Posted:4 days ago| Platform: Naukri logo

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Skills Required

Customer Service Inbound Process Inbound Customer Service International Call Centre BPO Voice Voice Process Voice Support US Process Communication Skills Customer Support Fresher International BPO International Voice Process UK Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Provide voice-based support to US customers. Address product/service inquiries, complaints, or billing issues from US clients. Troubleshoot basic issues and ensure first call resolution. Required Candidate profile Fresher & Experience UG & Grad Maintain politeness and professionalism while dealing with US time zone clientele. Meet metrics such as CSAT, AHT, and call quality Update customer records and follow-up

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