Head/ Lead - Digital Transformation
Location:
Role Purpose:
To lead and drive the end-to-end digital transformation strategy across all hospitals, enabling improved patient care, operational efficiency, data-driven decision-making, and scalable technology integration across existing and upcoming units.
Key Responsibilities:
Digital Strategy & Leadership
- Develop and implement a group-wide digital transformation roadmap.
- Align digital initiatives with clinical, operational, and business goals.
- Act as a strategic advisor to leadership on emerging healthcare technologies.
Hospital Information Systems (HIS) & IT Ecosystem
- Lead implementation, optimization, and integration of HIS / EMR / EHR systems, LIS, RIS, PACS, and ERP.
- Ensure interoperability across all hospital units.
Patient Experience & Digital Platforms
- Drive digital patient engagement initiatives through patient portals, mobile apps, and telemedicine platforms.
- Improve the patient journey through automation and digital touchpoints.
Data, Analytics & AI
- Build a data-driven culture.
- Implement dashboards, BI tools, and predictive analytics.
- Explore AI/ML use cases in clinical and operational areas.
IT Governance, Compliance & Security
- Ensure compliance with healthcare regulations, including NABH, ABDM, and data privacy laws.
- Strengthen cybersecurity frameworks and data protection policies.
Project & Change Management
- Lead large-scale IT transformation projects across multiple locations.
- Drive change management and user adoption among clinicians and staff.
Vendor & Stakeholder Management
- Manage IT vendors, system integrators, and technology partners.
- Collaborate with clinical, operations, and finance teams.
Expansion & Scalability
- Design scalable digital architecture for upcoming hospitals.
- Standardize IT systems and processes across all units.
Key Requirements:
- 1520 years of total experience, including 810 years in leadership roles.
- Strong exposure to hospital IT systems (HIS/EMR).
- Experience in multi-hospital or healthcare chain setups.
- Experience in large-scale digital transformation projects.
- Strong understanding of hospital workflows, healthcare IT systems integration, data analytics, and digital platforms.
- Knowledge of cloud infrastructure (AWS/Azure), cybersecurity frameworks, and AI/analytics tools.
- Strong strategic thinking, stakeholder management, change management, and team leadership skills.
- Greenfield hospital project experience is highly preferred.
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