Key Responsibilities: 1. Customer Query Handling Respond to inbound calls, emails, and live chats from customers in a timely and professional manner. Provide information about products, order status, returns, technical troubleshooting, and policy-related concerns. Document all customer interactions in CRM systems. 2. Issue Resolution & Escalation Investigate and resolve product/service-related issues to ensure customer satisfaction. Escalate unresolved issues to higher-tier support or appropriate departments. Follow up on open cases to ensure timely resolution. 3. Customer Relationship Management Build positive relationships by being empathetic, friendly, and proactive in communication. Gather customer feedback and report issues that affect overall service quality. Educate customers on product usage and self-service tools. 4. SLA & Quality Adherence Maintain service-level agreements (SLAs) including average handling time, resolution rate, and customer satisfaction scores. Meet or exceed quality assurance metrics and feedback targets. Participate in training sessions to stay up to date with products and support procedures.

Key Responsibilities: Lead daily venue operations including staffing, logistics, maintenance, and guest services. Plan and execute events in coordination with clients and internal teams. Maintain venue hygiene, safety, and functionality. Handle budgeting and procurement of operational supplies. Monitor customer feedback and ensure issue resolution. Requirements: Degree in Hospitality/Management. Excellent leadership, multitasking, and communication skills. Flexibility to work weekends and long hours.

Key Responsibilities: Execute digital and offline campaigns. Coordinate with content and design teams. Analyze campaign performance and ROI. Support product marketing and customer engagement efforts. Requirements: Bachelor's in Marketing or related field. Familiarity with tools like HubSpot, Google Ads, Analytics. Excellent writing and project management skills.

Key Responsibilities: 1. Sales & Revenue Generation Visit potential customers at their locations to demonstrate products/services. Identify opportunities and convert leads to actual sales. Meet weekly/monthly sales targets and KPIs. 2. Market Research & Lead Generation Perform market research to identify trends, competitors, and new business opportunities. Generate leads through cold calling, referrals, and local networking. 3. Relationship Management Maintain strong relationships with clients to ensure repeat business. Collect customer feedback and pass it to product/marketing teams. 4. Reporting & Coordination Submit daily visit reports, sales updates, and pipeline forecasts. Coordinate with back-office and logistics for order processing.