Handle international inbound and outbound calls as part of a security-focused voice process. Monitor and respond to security alerts, following defined procedures and protocols. Required Candidate profile Excellent communication skills in English – verbal, reading, and writing. Ability to handle international voice process interactions with professionalism.

Required Technical Skill Set: • Strong knowledge of print production, pre-press, file setup, and vendor communication. • Familiarity with dielines *Should have good experience in publishing, packaging, Photoshop Illustrator, and graphic design Required Candidate profile Must-Have: • Hands-on experience in Adobe Photoshop, Illustrator, and InDesign. • Strong understanding of creative workflows • Experience working on Macintosh operating system

The role requires 3+ years of logistics experience, proficiency in tools like DB Visualizer, Power BI, SAP, SQL, Ariba, Esperion, and PeopleNet, and strong communication skills. The position is based in Chennai (Velachery) with a night shift Required Candidate profile Must-Have Bachelor’s degree in Business, Supply Chain, or related fields. 3+ years in logistics/supply chain Hands-on experience with DB Visualizer, Power BI, SAP, SQL, Ariba, Esperion, PeopleNet.

The role involves monitoring security threats, responding to emergencies, and communicating critical incidents to stakeholders while ensuring high customer service standards. A proactive, detail-oriented professional who can work under pressure Required Candidate profile Fluent English (verbal/written) with international voice support experience (US/UK/AU accents). Proven incident management skills in a BPO/SOC/security operations setting. Strong customer service

Optimize shipping and transport procedures Plan and supervise the shipments Schedule daily and weekly routes Ensure logistics operations conform to industry regulations Supervise orders and stocking of raw materials and equipment Required Candidate profile Degree in related fields and a minimum of three years’ experience Knowledge and experience working with DB Visualizer, Power BI, SAS, SAP, SQL, Ariba, Esperion, PeopleNet International BPO experience

Production Specialist wanted with 3+ years of print production experience, Adobe expertise, and international BPO voice experience in Kolkata. Required Candidate profile Hands-on experience in graphic designing, publishing, packaging, photoshop illustrator, and InDesign. Strong understanding of creative workflows. Able to train others on production processes.

Triaging and responding to all emergency situations reported to the 24/7 Global Security Operations Centre. Monitoring and analysing intelligence across multiple data systems and mitigate risk to Company operations. Required Candidate profile Voice Associates with Incident Management Experience. Excellent Speaking, Reading and writing skill. Rotational shift. Weekly 2 days off. International BPO voice experience (USA ,UK ,Australia) needed

Prepare and pre-flight production-ready print files according to printer specifications. Ensure dyelines, cut marks, bleeds, and layout align with production and finishing standards. Troubleshoot and resolve technical issues related to print files. Required Candidate profile Hands-on experience in graphic designing, publishing, packaging, photoshop illustrator, and InDesign. Strong understanding of creative workflows. Able to train others on production processes.

Clinical Data Reconciliation Specialist Mumbai/Pune/Bengaluru (6-9 LPA). Must have international BPO exp & external data reconciliation skills (query mgmt., SAE/vendor reconciliation). Required Candidate profile Reject ex-TCS, non-metro, non-life science graduate. Tasks: data review, UAT, discrepancy resolution, study docs, metrics. Life Science/Pharma grad preferred. (General shift)

Clinical SAS + SQL Programmer 2-8 Years of experience Mumbai/Pune/Bangalore/Hyderabad | BPO 4/5 (11-16 LPA) Req: SAS macros, SDTM/ADAM/TLFs, Oracle/PL SQL, CDMS (e.g., Inform). Required Candidate profile Must have international BPO experience. Ex-TCS ineligible. Role: Lead DM programming, automate SAS macros, ensure data quality, train teams, and adhere to SOPs. Pharma/CS/Math grad preferred.

Role: Statistical Programmer (Clinical SAS Programmer) Experience: 2+ yrs in SAS programming (BPO exp required) Education: Life Science/CS/Statistics graduate Location: Mumbai/Pune/Bangalore (11- 20LPA) / Hyderabad/Indore/Ahmedabad (11- 16LPA) Required Candidate profile Reject: Ex-TCS, non-BPO, wrong location Key Tasks: ADaM/SDTM datasets, TLFs, ISS/ISE reports, macros, regulatory submissions, CRF/SAP/CTR review.

Role: Study Data Manager (SDM) Exp: 5+ yrs in Clinical Data Mgmt (CDM), incl. 1+ yr leading trials. Location: Mumbai/Pune/Bangalore. Reject ex-TCS, non-BPO int’l exp. Represent DM in study meetings, escalate risks, drive resolutions. Required Candidate profile Key Responsibilities: End-to-end DM ownership (study setup, eCRF design, DMP, DB locks). Lead cross-functional teams, mentor CDRs, and ensure data integrity.

Pipeline Project Manager (Mumbai/Pune) Manage clinical trial planning, risk, and budgets using MS Project/Planisware. Ensure timeline/resource optimisation, risk mitigation, and stakeholder alignment. Required Candidate profile Requires pharma R&D experience, PMP (pref.) BPO exp., and strong analytics. No TCS rehires. Up to 9 LPA. Knowledge of MS Project, Planisware tool experience is preferred PMP certification is preferred

Clinical Data Reviewer (BPO) | TCS Mumbai (Thane) Review & validate clinical trial data per protocol, manage discrepancies, reconcile external vendor data, and ensure DB quality. Conduct UAT, generate reports, escalate issues, and support DB freeze/ Required Candidate profile release. It requires 2-4 years of experience in international BPO, clinical data management, and Thane-based candidates only. Salary up to 9 LPA.

Role: EDC Programmer (Veeva Vault) Loc: Mumbai, Pune, Bangalore, Indore, Ahmedabad | Exp: Int’l BPO | No TCS rehires Skills: Veeva Vault EDC, CQL, CDB, JSON, C#, SAS/R/Python, Medidata Rave, Oracle Inform, CTMS, Data Warehouses Required Candidate profile Responsibilities: Design & program eCRFs in Veeva, configure SDV/SDR, edit checks Develop/test study rules, manage UAT, eTMF docs Post-go-live changes, impact analysis, QC

Proficient in Veeva Vault EDC experience, CQL, CDB, working with JSON format and/or C#, CTMS, SAS, R or Python, Data Warehouses, SharePoint, Medidata Rave/ Oracle Inform. Required Candidate profile BACHELORS’ DEGREE IN A SCIENTIFIC / TECHNICAL DISCIPLINE Minimum 2+ years of experience in EDC programming International BPO experience is mandatory

Perform comprehensive data management tasks, Validation, Data transfers and quality control procedures. Provide Clinical Data Management team with technical expertise. Perform tasks as communicated by TL/LDM Create/review the Data Management Plans Required Candidate profile Graduate/Postgraduate in Computer Science/Computer Application/Physics/Math/Life Sciences/Pharmacy 2-8 years of experience in Statistical (SAS) programming International BPO experience is mandatory

Creation and validation of analysis data sets, tables, listings and figures Creation and validation of ISS and ISE reports. Developing and testing of reusable Standard Programs Developing SAS macros Creating ADaM structure and compliant Repository Required Candidate profile Life science graduate / Computer science graduate/ Statistical graduate Minimum 2+ years of experience in SAS programming International BPO experience is mandatory Proficient in SAP, CRF, CTR reviews

Lead a 20+ member team in shipping BPO, ensuring KPIs & SMART goals are met. Must have intl. BPO, shipping domain & managerial exp. Pune-based only. Ex-TCS employees not eligible.

Work Model - Hybrid Shift - US Shifts (1 pm to 12 am) Team Size – IC role Regions - North American regions Responding to RFPs, Designing Solutions and conducting due diligence Collaborating with senior solution architects Client-facing role Required Candidate profile Has relevant degree Manager with experience in Financial Services (Insurance mandatory) with a combination of Capital Markets/Banking/Finance & Accounting/HRO.