Front Office / Customer Care Executive

Job Description

Job Title: Customer Care Executive / Front Office Executive Location: AINU Hospital, Chennai Job Type: Full-time Key Responsibilities: Greet and assist patients, visitors, and attendants professionally. Handle patient inquiries, appointments, registrations, and billing. Address and escalate patient concerns as needed. Coordinate with hospital departments for seamless service. Maintain patient records and assist with insurance documentation. Ensure high customer satisfaction and service excellence. Requirements: Education: Graduate (any discipline preferred). Experience: 2-6 years in customer service (healthcare/hospitality preferred). Skills: Excellent communication (local language preferred), interpersonal skills, and knowledge of medical terminology (preferred). Send cv on- 8457045949