Front Office Assistant Male (02 nos)

Job Description

Key Responsibilities: Guest Interaction: Greeting guests, providing information, and assisting with their needs. Check-In/Check-Out: Handling guest arrivals and departures, including registration, payment, and providing keys. Phone Management: Answering calls, taking messages, and directing calls to the appropriate departments. Reservation Management: Assisting with online and phone reservations. Administrative Tasks: Filing, photocopying, and other basic office tasks. Hotel Information: Keeping guests informed about hotel amenities, services, and policies. Other Duties: May include assisting with events, promotions, and other hotel-related tasks. Skills Required: Communication: Excellent verbal and written communication skills. Customer Service: Ability to provide friendly and efficient service to guests. Computer Skills: Proficiency in using computer systems for check-in, check-out, and other tasks. Organizational Skills: Ability to manage multiple tasks and prioritize responsibilities. Problem-Solving: Ability to handle guest inquiries and resolve issues. Language Skills: Fluency in English is typically required, and knowledge of other languages can be a plus. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Food provided Paid sick time Paid time off Schedule: Day shift Morning shift Night shift Rotational shift Ability to commute/relocate: Kollam, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Diploma (Preferred) Experience: Hotel Front desk: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person