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BAJAJ FINANCIAL SECURITIES LIMITED logo

Executive - Operations and Service

1 - 3 years

3 - 5 Lacs

Savner

Posted:3 months ago| Platform: Naukri logo

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Skills Required

service operations service management customer service sales client relationship management operations management team management business development corporate sales customer support marketing business process improvement team leading

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities ¥To achieve Branch target on indicators Credit Metrics / Operations Metrics / Gold Loan Metrics. ¥Training of Branch Sales on Policies & Processes for Gold Loan / Consumer Durables / Vehicle refinance /other Products as & when launched. ¥Ensuring policy adherence and meeting the TAT. ¥Delivering Approval rate & other critical SLA deliverables for Gold loan / Refinance loan, Cross sell & CD business. ¥Checking & Valuation of Gold. ¥Vaulting & Safekeeping of Gold. ¥Ensuring adherence to Vaulting Process & Policies. ¥Supporting Branch Cashier in resolution for Customer Service queries. ¥Provide Feedback to Regional /HO Authorities on Credit / Operations Process / Policies on a regular basis. ¥Data Analysis & Sharing of best practices with team. ¥Coordinate with Sales & ensuring mechanism in place for processing of files within desired TAT. ¥Coordination with various HO / Cross functional departments & providing feedback. ¥Vendor Management (CPV / Gold Testing Vendor). ¥Ensuring Cost within Budget. ¥Support in Branch Admin Activities. ¥Maintain Minimal Errors in Audit Report published by HO. Required Qualifications and Experience ¥Graduate / Post Graduate - Fresher ¥Good Learner & conceptualization skills. ¥Good Team Player.

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BAJAJ FINANCIAL SECURITIES LIMITED
BAJAJ FINANCIAL SECURITIES LIMITED
www.bajajcapital.com/

Financial Services

Pune

N/A Employees

3613 Jobs

    Key People

  • Sanjiv Bajaj

    Managing Director

  • Gaurav Bajaj

    Director

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