Executive - Debt Management Services - Rural, RGCL, RGCL - Bkt 1

Job Description

Debt Management Services - RuralSilvassa Posted On 08 Feb 2025 End Date 08 Feb 2026 Required Experience 1 - 2 Years BASIC SECTION Job Level GB01 Job Title Executive - Debt Management Services - Rural, RGCL, RGCL - Bkt 1 Job Location Country India State Dadra And Nagar Haveli Region West City Silvassa Location Name Silvassa Tier Tier 3 Skills SKILL DATA ANALYSIS TREND ANALYSIS ACCOUNT RECONCILIATION DEBT MANAGEMENT COMPLIANCE MANAGEMENT DEBT COLLECTION COLLECTIONS RECOVERY RECOVERY MANAGEMENT TARGET ACHIEVEMENT GOAL ORIENTATION Minimum Qualification OTHERS JOB DESCRIPTION Job Purpose The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients. Duties and Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients.Debt Collection & RecoveryRisk Mitigation & Legal ProceedingsRecord Keeping & ReportingCompliance & Regulations Required Qualifications and Experience Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients.Debt Collection & RecoveryRisk Mitigation & Legal ProceedingsRecord Keeping & ReportingCompliance & Regulations