About the job: Key responsibilities: 1. Own and manage the contract renewal cycle for an assigned portfolio of accounts 2. Engage with customers proactively to discuss contract terms, usage trends, and renewal timelines 3. Address customer concerns, negotiate renewal pricing, and provide alternative solutions to minimize churn 4. Maintain CRM systems (e.g., Salesforce) with up-to-date renewal forecasts and customer communication logs 5. Achieve or exceed quarterly and annual renewal and retention targets 6. Analyze churn data and provide insights for continuous process improvement Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,55,000 - 3,07,000 /year Experience: 1 year(s) Deadline: 2025-06-02 23:59:59 Skills required: Computer skills, Interpersonal skills and Effective Communication Other Requirements: 1. Bachelor’s degree in Business, Marketing, or a related field 2. 1+ years of experience in renewal sales, account management, or customer success 3. Proven track record of meeting or exceeding sales targets 4. Strong communication, negotiation, and problem-solving skills 5. Comfortable managing multiple priorities and working in a fast-paced environment About Company: We are a start-up based out of Delhi, currently working on graphics & video creation of all sorts, our flagship products are invitations for all kinds of events and occasions.