Perform in-process inspections and quality checks during various stages of production to ensure compliance with defined standards and specifications. • Monitor critical process parameters and ensure adherence to Good Manufacturing Practices (GMP) and Standard Operating Procedures (SOPs). • Conduct visual inspection, dimensional checks, and functional testing of components/products as per sampling plans. • Record in-process observations and maintain inspection records accurately and timely. • Identify and report non-conformances or process deviations, and coordinate with production and QA for corrective actions. • Support the investigation and documentation of quality issues related to in-process products. • Ensure proper segregation and labeling of accepted, rejected, and under-review materials on the shop floor. • Verify the cleanliness and readiness of machines and working areas before the start of production (line clearance). • Assist in calibration checks of measuring instruments used in in- process inspections. • Escalate quality concerns promptly to the QA Executive or HOD. Required Skill Set: • Knowledge of in-process quality control practices and sampling techniques. • Ability to work independently on the shop floor. • Basic understanding of CGMP and ISO 15378 & ISO 13485 standards. • Hands-on familiarity with measuring instruments such as vernier calipers, Melt Flow Index (MFI) testers, UV spectrophotometers, and other relevant quality control tools. • Good communication and reporting skills. • Willingness to work in shifts, if required. If interested please share your resume at anagha@ecolux.co.in
· Handling Customer to convince them to buy Memberships. · Tele-call to the customer to make them aware about platform and invite them to visit our website · Tele-call to the customer to make sale over call · Dealing with incoming email, chats and calls. · Correspond on behalf of the management. · Create sales material to present to customers. · Recording all successful and unsuccessful attempts to close sales · Understand the customer jewellery requirement and give them proper solution. · Addressing clients' uncertainties, grievances, and suggestions on time · Have good communication skills (Marathi / Hindi / English Languages). Noting important details of each conversation If interested share your resume at mittal.kothari@ecolux.co.in
Key Responsibilities: • Handle end-to-end dispatch operations for physical rewards/gifts. • Coordinate with warehouse, logistics partners, and internal teams to ensure timely deliveries. • Track and update dispatch status, manage delays and escalate issues proactively. • Oversee inventory movement, stock reconciliation, and packaging QC. • Maintain accurate logs and prepare reports for stock, dispatch, and delivery performance. • Manage returns, damaged goods, and coordinate with vendors for replacements. • Liaise with courier companies for pickup scheduling, tracking support, and dispute resolution. • Ensure compliance with internal SOPs and client-specific packaging/delivery standards. Skills & Qualifications: • 1–4 years of experience in dispatch/operations roles in a loyalty or gift company (Preferred). • Strong knowledge of dispatch coordination, shipping documentation, and courier tracking. • Hands-on experience with Excel and ERP/dispatch systems. • Good communication skills to coordinate across vendors and internal teams. • Ability to manage multiple orders and timelines with strong attention to detail. • Problem-solving mindset and ownership of assigned tasks.
Role OverviewAs an International Sales Executive, you will nurture global leads, convert prospects into loyal customers, and deepen relationships with existing users through strategic upselling and cross-selling. You’ll be the voice of Raising Superstars during US/Europe night-time hours, ensuring parents worldwide understand the life-changing impact of our programs. Key Responsibilities Nurturing & ConversionEngage inbound leads via phone, email, and chat; conduct needs analysis; guide parents through purchase decisions for our flagship courses.Upsell & Cross-SellRecommend advanced courses, subscription bundles, and learning toys to existing users, achieving monthly revenue targets.Product ExpertiseMaster product knowledge—including pedagogy, outcomes, and success stories—to deliver confident, consultative pitches.Pipeline ManagementMaintain accurate records in the CRM; track interactions, follow-ups, and deal stages for transparent reporting.Customer ExperienceProvide a seamless, empathetic experience—resolving queries promptly and escalating issues when necessary.CollaborationShare market feedback with marketing, product, and support teams to refine messaging and user journeys. Must-Have QualificationsFluent English with a neutral or global accent and excellent verbal & written communication. 1–3 years’ experience in international B2C/B2B inside sales, telesales, or customer success. Proven record of meeting or exceeding monthly revenue targets. Comfortable working permanent night shift (≈ 9 pm–6 am IST).Comfortable with a 6-day work week Tech-savvy: adept with CRMs, video calls, and productivity tools. High empathy, consultative mindset, and ability to explain value propositions clearly. EdTech experience is a strong advantage—especially selling digital learning solutions to parents abroad. Please Note- candidates should have laptop & internet connection at home because its work from home job If interested plz share you resume at deepika@ecolux.co.in
Role OverviewAs a Domestic Inside Sales Executive, you will engage high-intent leads across India, guide parents through the purchase journey, and maximise lifetime value via strategic upselling and cross-selling. Based out of our Mumbai HQ (Santacruz), you’ll be part of a high-energy team that drives the company’s primary revenue engine. Key Responsibilities Lead Engagement & ConversionCall, WhatsApp, and email inbound leads; perform needs analysis; convert prospects to paying customers for flagship courses.Upsell & Cross-SellRecommend advanced programs, bundles, and learning toys to existing users; achieve monthly revenue targets.Product MasteryDevelop deep knowledge of pedagogy, outcomes, and success stories to deliver confident, consultative pitches.Pipeline ManagementMaintain accurate CRM records; track follow-ups, deal stages, and daily call metrics for clear reporting.Customer ExperienceProvide empathetic, solution-oriented support; resolve queries and coordinate with support teams when needed.Market Feedback LoopShare insights with marketing, product, and activation teams to sharpen campaigns and user journeys. Must-Have QualificationsFluent English & Hindi; clear, engaging phone presence. 1–3 years’ experience in B2C inside sales, telesales, or customer success (EdTech or digital products preferred). Proven record of hitting monthly revenue / conversion targets. Comfortable with a 6-day work week (rolling saturday or sunday off, timing 10am -7 pm). Proficient with CRMs, spreadsheets, and virtual meeting tools. High empathy, consultative mindset, and strong objection-handling skills. If interested plz share you resume at deepika@ecolux.co.in