Dynamic CRM 365 Architect

Job Summary

Microsoft Dynamics 365 CRM Architect

Key Responsibilities

Solution Architecture & Design

• Design end-to-end Microsoft Dynamics 365 CRM/CE solutions aligned with business requirements.
• Define architecture standards, governance frameworks, and best practices.
• Lead solution design workshops and requirement-gathering sessions with stakeholders.
• Create high-level and low-level design documents (HLD/LLD).

D365 CRM & Power Platform

• Architect solutions across:
• Dynamics 365 Sales
• Customer Service
• Field Service
• Marketing/Customer Insights
• Design data models, security models, business process flows, and automation solutions.
• Leverage Power Apps, Power Automate, and Power BI for business process transformation.

Integration & Technical Leadership

• Design integrations with external systems using:
• Azure Logic Apps
• Azure Functions
• Service Bus
• REST/SOAP APIs
• Dataverse
• Architect enterprise integration patterns and data migration strategies.
• Provide technical guidance to development teams and conduct code reviews.

Stakeholder Management

• Collaborate with business users, project managers, and delivery teams.
• Present architecture recommendations and solution roadmaps to leadership.
• Drive estimation, project planning, risk assessment, and technical governance.