The Customer Discovery Team is an integral part of the Direct To Consumer (DTC) team, aligning with the corporate strategy of prioritizing customers and direct relationships. We aim to establish a customer-centric division that leverages cutting-edge technologies and innovations to deliver authentic customer experiences in line with our brand values. As the Senior Engineer, you will have a pivotal role in supervising the design, development, and maintenance of front-end integrations and 3rd party collaborations to elevate the customer journey. Collaboration with cross-functional teams is essential to ensure seamless integration and functionality, aligning the technological stack with business goals and user requirements. Additionally, identifying opportunities to enhance application performance and scalability in a fast-paced global fashion retail setting is a key responsibility. In the role of Lead Engineer, your duties will include overseeing the design, development, and maintenance of both front-end and back-end components for complex multi-channel customer experience projects using Agile methodologies such as Scrum and Kanban. You will collaborate with UX/UI designers, developers, and stakeholders to ensure cohesive integration and functionality across the stack. Mentoring junior developers to foster a culture of continuous learning and improvement, supporting project timelines by identifying and mitigating risks, resolving technical bottlenecks, and driving continuous improvement are also part of your responsibilities. Utilizing data-driven insights to guide architectural and design decisions and promoting a culture of collaboration, agility, and innovation within the team. The ideal candidate must possess strong hands-on experience in Typescript, JavaScript, React, and Node.js within enterprise-level applications. Proficiency in HTML, CSS, preprocessors like Sass or LESS, release management in a monolithic product, and experience in the retail industry, especially in a global or omnichannel context, is essential. Strong problem-solving and debugging skills, the ability to write clean, maintainable, well-documented code, excellent communication skills, and experience with RESTful API design, development, integration, and asynchronous request handling are required. Additionally, familiarity with GraphQL APIs, microservices architecture, containerization, cloud platforms like Azure, AWS, Google Cloud, commerce platforms such as SAP Hybris, responsive design principles, and mobile-first development are highly valued. Soft skills including effective communication, teamwork, adaptability, problem-solving, attention to detail, time management, creativity, empathy, continuous learning, and resilience are crucial for success in this role. A bachelor's degree in computer science, Information Systems, Marketing Technology, or a related field is required, along with relevant certifications like Certified ScrumMaster, PMI-ACP, SAFe Agilist being advantageous. Proven experience in collaborating with cross-functional teams, analyzing customer journeys, familiarity with digital marketing tools, and knowledge of version control systems, CI/CD pipelines, and tools like Git, JIRA, Jenkins, Travis CI, or CircleCI are beneficial. At Dr. Martens, we embody Rebellious Self Expression through our core values: BE YOURSELF, ACT COURAGEOUSLY, SHOW YOU CARE. Your technical expertise will be complemented by your ability to manage relationships effectively, uphold our culture, support team engagement, demonstrate ownership of personal development, share best practices, encourage collaborative problem-solving, and lead by example in diversity, equity, and inclusion efforts.,
Reports To: HR Lead GTC Location: Bangalore, India SO, WHAT'S THE STORY? At our Global Technology Centre in Bengaluru, we are looking for an exceptional Sr. Talent Acquisition Specialist to join our passionate team and support the future of Dr. Martens. You will be key in attracting, engaging, and developing the very best talent and enabling them to thrive at Dr. Martens. This is an exciting opportunity to work with the Global Technology Leadership members and their leadership teams as a trusted and influential TA partner as we establish the GTC as the new critical part of the Dr. Martens operations. As the Talent Acquisition Specialist for our Technology Team, you’ll operate as both a recruiter and a talent strategist, using market insights, data, and close stakeholder collaboration to guide hiring decisions that support business outcomes whilst leading the end-to-end recruitment for Product and Technology team. As a brand ambassador, internally and externally, you’ll ensure both candidates and hiring managers receive best-in-class experiences. This role is perfect for someone who thrives in a dynamic, fast-paced environment and is passionate about delivering talent acquisition solutions for business and stakeholders. Your expertise in the tech talent will help drive Dr. Martens and the GTC’s success by ensuring we attract and hire the very best tech talent while fostering a culture that reflects our values and drives business performance. THE ROLE · Working with hiring managers to plan and deliver recruitment priorities basis the hiring demand plan which align with business-specific projects and/or growth. · Coordinating interviews, phone screens, assessment and video calls with hiring managers and candidates. · Corresponding with candidates via our applicant tracking system (ATS), ensuring that each candidate has a positive experience during their interactions with DM’s. · Assisting in the creation of job postings · Maintain and update the existing demand plan and ensure each closure within identifies TATs aligned. · Support the HR lead with Excel reporting, maintaining recruitment activity data, demand plan, KPI tracking and DEI hiring goals. · Creating and maintaining the list of preferred vendors to help cater to our bouquet of niche technology requirements and ensuring all contracts are up to date and reviewed on a regular basis. · Direct sourcing and headhunting; manage recruitment costs and build strong candidate relationships. · Working with the Global TA team to understand best practices in TA across the organization and ensuring adoption, implementation and roll out within the GTC. · Supporting the Global TA team on projects and processes to constantly improve what we do · Preparing of dashboard and use on data to make informed decision in terms of our hiring strategy, including regular reporting of performance. · Identifying and implementing process improvements and best practices to optimise the recruitment workflow and enhance the candidate experience. · Reviewing and measuring our successes to ensure we achieve our own recruitment KPIs and continuous improvement to support our D&I efforts. WHAT WE ARE LOOKING FOR · 4 -6 years of Tech Talent Acquisition experience · In-house recruitment experience working with different technology functions in a matrix environment. · A deep interest in technology with a passion for supporting our efforts on developing career paths for our colleagues and hiring awesome diverse talent to DM’s. · You have a strong understanding of the tech talent landscape and best practices · Possess great stakeholder management skills, with the ability to support, develop and challenge managers. · You are up to date with all current recruitment methods and processes with expertise using social media tools including LinkedIn to generate talent pools. · Well-organized with strong time management, prioritization, and execution. · You thrive working in a fast-paced, multicultural environment. · You are data-savvy, using analytics to guide your recommendations and track the effectiveness of Talent acquisition. Education: · Bachelor’s degree in HR, Business Administration, or a related field. · Relevant certifications in HR are a plus. Nice to Have · HR Experience in the retail industry, particularly within a global context. At Dr. Martens, we live and breathe our 3 core values —they’re at the heart of who we are. They never stand alone but work together as a balancing act of rights and responsibilities to support how we work together at DM’s. BE YOURSELF . ACT COURAGEOUSLY . SHOW YOU CARE . Our values also underpin the DM Way, our behavioural framework, which describes the 8 factors that drive success for our people. Your technical capability will go hand in hand with our DM Way success factors: · Develop: build on your strengths and superpowers while stepping outside your comfort zone to encourage growth and development – both for yourself and your colleagues. · Lead: set individual performance and development goals linked to our business strategy. Maintaining motivation, supporting others and embodying our purpose and values. · Explore: understand the consumer impact of your role, connect with other teams, and see the bigger picture within DM’s. · Invent: challenge conventions, respecting DM's heritage while offering practical improvement suggestions and ideas. · Connect: contributes to positive team energy by valuing diverse perspectives, promoting open dialogue, and building strong relationships within and beyond the team. · Influence: share ideas confidently, listen empathetically, and adapt approach to resonate with others, bringing positivity and strong communication skills to inspire enthusiasm. · Drive: embody pride in our brand, proactively seek improvement, and deliver on promises with integrity. Show initiative, resilience, and a commitment to continuous improvement. · Organise: prioritise demands, manage time effectively, and identify opportunities for improvement.
THE GIG The Security Operations team is part of our Global Security function, with a primary focus on monitoring, detection & incident response, threat & vulnerability management, and security testing. The Security Operations Analyst role’s main objective is to operationally deliver and further mature these security services, as well as aligning to and supporting the organizational Information & Cyber Security Program. Core responsibilities will include investigating and responding to alerts from security tooling & services, managing security assessments, and analyzing vulnerabilities for tangible business risk; working with business stakeholders to appropriately track and manage risk that is present. THE STUFF THAT SETS YOU APART – CORE RESPONSIBILITIES § Monitor security systems to identify potential Security Events, Incidents or risks, ensuring that they are promptly investigated and resolved appropriately. § Triage and respond to security alerts, verifying whether a Security Incident exists and if so, performing required incident response. Work with technical staff and strategic partners to analyze identified attacks, contain and eradicate the sources, and assist the restoration of normal operations. § Respond to security-related tickets assigned to the Global Security team, ensuring they are kept up to date and engaging supporting teams, as required. § Complete Security Operations BAU activities promptly and to required time scales. § Support non-BAU workloads, such as onboarding new services, tooling, and work to refine and mature existing security systems and processes. § Support development of Security Operations processes and documentation, ensuring that they are aligned with any relevant requirements. § Support delivery of the Vulnerability Management Program. § Prepare and deliver security reporting material as required. § Verify and document confirmed business risks, escalating to necessary stakeholders, where required. § Provide support where required to the InfoSec Risk and Compliance service in completing risk evaluations of technologies and service providers. § Keep up to date of emerging threats and technical vulnerabilities, discerning business risk and escalating any potential threats to Dr. Martens or its assets to appropriate business stakeholders. YOUR FUNDAMENTAL QUALITIES It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To be our Security Analyst you will also possess these qualities: § Excellent written and verbal communication skills, able to convey technical content to non-technical audiences. § Highly organized with attention to detail and strong administrative skills. § Motivated and driven with a good ability to work autonomously as part of a distributed team. § Demonstrable skills and knowledge in IT and Cyber Security. § Good working knowledge and experience of IT infrastructure. § Practical experience with Security tooling, such as: EDR, SIEM, Vulnerability & Attack Surface Management, etc (KQL experience would be desirable). § Strong capability and practical experience of analysing, responding to and managing security alerts and incidents. § Technical knowledge to understand past & current threats and a handle on future security vendor product releases. § A good level of practical experience of vulnerability management. Experience with Qualys would be desirable. § Practical knowledge of common operating systems and cloud technologies (Azure experience would be desirable). § Information Security related certifications desirable (eg Security+, SSCP or other cyber security-related certs). We live and breathe Rebellious Self Expression at Dr. Martens, and there are 3 core values at the heart of it. They never stand alone, but work together as a balancing act of rights and responsibilities to support how we work together at DMs. BE YOURSELF . ACT COURAGEOUSLY . SHOW YOU CARE . WHAT’S IN IT FOR YOU? Hybrid working Welcome to the family free pair of Docs Private healthcare A dedicated culture team Are you ready to fill your boots? Apply now. At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.