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NTT DATA, Inc. logo

DLP & Endpoint Management Consultant

7.0 - 10.0 years

2 - 6 Lacs

Hyderabad

Posted:1 day ago| Platform: Naukri logo

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Skills Required

management consulting power bi assurance powershell troubleshooting project management operations management information technology team management customer service problem management change management itsm incident management itil sla management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Req ID: 314805 We are currently seeking a DLP & Endpoint Management Consultant to join our team in Hyderabad, Andhra Pradesh (IN-AP), India (IN). Key Responsibilities: Quality assurance of incidents, service requests and change requests Attainment of SLAs, KPIs and associated reporting Ensure system/application alerts are acknowledged and actioned Appropriate escalation to STO management and leadership Oversight of all activities of the team across incidents, service requests and change requests Manage high-priority incidents and requests related to the toolset Ensure strict compliance with audit controls and evidence requirements Lead advanced troubleshooting of complex incidents and provide expert support to L1 and L2 team members Assist the product lead on major incident management calls to provide support on active incidents coordinating the larger team Mentor and share advanced knowledge with L1 and L2 analysts Identify automation and optimization opportunities Experience: Excellent prior experience and understanding of Data Loss Prevention terminology and processes Reporting using PowerBi, PowerPoint and Excel Scription using PowerShell and Batch files Bachelor"™s or Master"™s degree in Computer Science, Information Technology, or related field 5-7 and 7-10 years of experience in a security operations role 2+ years of management / team leader experience. Proven demonstrable leadership and mentorship skills Expert troubleshooting capabilities Exceptional communication skills

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NTT DATA, Inc.
NTT DATA, Inc.
www.nttdata.com

IT Services and IT Consulting

Tokyo Plano +

10001 Employees

1441 Jobs

    Key People

  • Denise S. Kinsley

    CEO

  • Ryuhei Sakamoto

    President and CEO of NTT DATA Corporation

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