About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, were building the future with people who think boldly and move fast. Whether youre designing systems that leverage large language models or part of a team reimaging workflows with AI, youll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you re not just building the future - you re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook Position Overview: You are intense about technology and exceed all expectations with your clients, from deadlines to deliverables. This position is responsible for executing and delivering solutions related managed services requests from customers. This role is expected to be an expert in the Diligent solutions and collaborate with internal teams to get the job done. Key Responsibilities Deliver Professional Services over the course of the entire customer journey and/or product enablement lifecycle. Assist PS management, CS team, and other stakeholders (where relevant and appropriate. Example: Sales, PM, PMM or Marketing) in the different stages of the customer lifecycle. Leverage Domain, Industry and Product expertise to provide guidance to customers on best practices regarding solution rollout and project execution. Continue to develop Domain and Product expertise to provide guidance to customers on best practices for solution rollout and project execution through continuous learning and personal development. Build confidence to lead the implementation process end-to-end independently including engagement with the customer. Work with clients to understand their program goals and how they collect/process data Leverage Diligent methodology to configure and implement our product and enable customers to use our products Provide guidance on best practices and usage of our products to achieve best results. Ensure a good customer experience during the implementation journey. Ensure timely and quality delivery of the services contracted by customers. Collaborate with Delivery Managers to ensure any new service requests are handled appropriately or routed request to the correct teams. Required Experience/Skills Upto 3 years of experience in an internal or external client-facing or consulting role Embody Customer First mindset in all undertakings, operating with urgency, excellence, and accountability to customer outcomes and experiences. Maintains a consistently high-quality level of work ethic including attention to detail, accuracy, and following processes and procedures with stakeholders and customers. Demonstrate effective time management and organization skills and ability to multi-task in a fast-paced environment Shows a willingness to problem-solve and take on new challenges Ability to work as part of a team to deliver in tight timeframes and respond quickly in a constantly changing environment Passionate about GRC (i.e. governance, audit, compliance, internal controls, information security, ESG and/or risk management, etc) Excellent communication skills-including delivery of presentations or workshop Ability to effectively engage customer personnel in solution discussions to resolve issues regarding GRC requirements and goals Relevant Professional GRC accreditation (planned, in progress, or obtained) (e.g., CIA, CA, CGA, CMA, CPA, CFE, CISA, CRISC, CISSP etc.) Preferred Experience/Skills Amazing communication skills Demonstrate effective time management and ability to multi-task in a fast-paced environment Experience with GRC and/or analytics tool is a plus Experience in a platform based products/solutions is an added advantage. GRI Sustainability Reporting, ISB or other relevant certification desired Undergraduate degree in a relevant area (e.g. Business Administration, Compliance Management, Legal & Ethics, Supply Chain Management, Engineering, Information Security or MIS) is a plus. What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability - to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligents EEO Policy and Know Your Rights . We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com . To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, were building the future with people who think boldly and move fast. Whether youre designing systems that leverage large language models or part of a team reimaging workflows with AI, youll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you re not just building the future - you re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook Position Overview As a Software Engineer, your responsibilities will encompass crafting resilient, scalable, and highly secure microservices that drive our SaaS platform, offering streamlined governance solutions for our clients. Youll have complete access to the extensive capabilities of AWS, and your primary concentration will be on constructing Serverless solutions. This involves either developing entirely new services or aiding in the transition of existing ones to the Serverless framework, predominantly utilizing Node.js and TypeScript. As integral members of our core governance teams, your team will take complete ownership of their services, managing the entire lifecycle from coding to deployment and continuous monitoring. Additionally, your team will consistently present their progress to the entire department through regular demonstrations. Key Responsibilities Implement secure and scalable solutions using AWS serverless technology. Develop high-quality code (e.g. adhering to SOLID principles) with plenty of tests and observability baked-in. Optimize your team s development, and delivery experience, so you and your team can be as productive as possible and regularly deploy to production. As necessary, develop infrastructure as code using CDK/Terraform so you can use more AWS. Responsible and dependable to take on challenging tasks with minimal supervision Work in a collaborative environment where you regularly pair, plan, and execute tasks as a team and strive to optimize your team s Lead Time, Deployment Frequency, Mean-time-to-recovery, and Change Failure Rate. Involve in continuous improvement of processes by regularly making improvement recommendations at team retrospectives Independently manage your tasks in JIRA without Managers involvement. What you need to succeed Bachelor s in Computer Science, Engineering, Math, or a related field. 3+ years of professional experience in working cloud applications in an agile environment. Experience in modern JavaScript to build robust and scalable applications. Experience in developing RESTful APIs/microservices using Node.js/TypeScript in Open API specifications. Experience with AWS services and CDK/Terraform is a must Experience in writing scalable code using C++/Ruby on Rails/Python programming language is a plus. Understanding of event-driven microservices architecture. Experience working in Agile and Kanban/Scrum processes. What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability - to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligents EEO Policy and Know Your Rights . We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com . To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, were building the future with people who think boldly and move fast. Whether youre designing systems that leverage large language models or part of a team reimaging workflows with AI, youll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you re not just building the future - you re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook Position Overview: We are seeking a Customer Support Specialist to handle Tier 1 support and client relationships by answering Support calls from our clients, resolving issues and ensuring all appropriate follow up to confirm complete client satisfaction. Our support team works closely with both our Customer Success Team and our ProdOps team to ensure speedy resolution of all issues, and you must be extremely proficient in articulating with both technical and non-technical staff and users. The primary attribute we are looking for is excellent customer service with superb communication skills who has a passion for helping people and who is unflappable under pressure. You will have a commitment to offer the best customer service possible and the self-confidence to work with senior executives across the globe. Key Responsibilities: Shift timings (7 pm IST to 4 pm IST) Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Gather customer s information and determine the issue by evaluating and analyzing the symptoms. Diagnose and resolve technical and software issues involving internet connectivity, login problems and more. Research required information using available resources. Follow standard processes and procedures. Identify and escalate priority issues per Client specifications. Redirect problems to appropriate resource. Accurately process and record call transactions using a computer and designated CRM software. Offer alternative solutions where appropriate with the objective of retaining customers and clients business. Organize ideas and communicate oral messages appropriate to listeners and situations. Follow up and make scheduled call backs to customers where necessary. Stay current with system information, changes and updates. Required Experience/Skills: 2-4 years experience of phone-based Software Application/Technical Support/Customer Service supporting end users. Excellent communication skills with internal stakeholders. Experience of phone-based Software Application/Technical Support or call center experience supporting end users. Proven problem-solving skills and technical aptitude. Working knowledge of Windows OS and other major operating systems. Superb communication and customer handling skills. Ability to think on your feet in a highly demanding and fast moving environment. Fluent in English and Spanish. Knowledge in ESG is preferred. What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability - to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligents EEO Policy and Know Your Rights . We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com . To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, were building the future with people who think boldly and move fast. Whether youre designing systems that leverage large language models or part of a team reimaging workflows with AI, youll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you re not just building the future - you re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook Position Overview The Customer Success Specialist - Data Migration plays a critical role in ensuring smooth, accurate, and timely transitions of customer data from legacy systems (e.g., BoardDocs) to the Community platform. This role requires strong analytical skills, attention to detail, and cross-functional collaboration with Product, Engineering, Implementation, and Advisory Services teams. It also demands a proactive approach to improving migration processes, supporting client transitions, and ensuring service continuity in a high-impact environment. Key Responsibilities Collaborate with Product and Engineering teams to resolve data mapping challenges, identify platform limitations, and improve the migration experience. Partner with Implementation and Advisory Services teams to scope, plan, and execute data migrations that align with customer expectations and timelines. Analyse and prepare source data to ensure structural accuracy and correct mapping to the Community platform. Use HTML and CSS to verify and adjust content formatting during the migration process. Manage the end-to-end migration lifecycle, ensuring data integrity, security, and minimal disruption to customers. Conduct thorough post-migration validation and quality assurance to confirm successful delivery. Support key phases of the client transition process by performing account checks, setting up entitlements, and ensuring data is accurately reconciled to maintain seamless service continuity. Proactively identify and address risks, document issues or gaps, and suggest solutions in a fast-paced, client-sensitive environment where accuracy and attention to detail are critical. Maintain clear documentation of workflows, mappings, and lessons learned for continuous improvement. Contribute to process enhancements and support efforts to streamline and automate repetitive tasks where possible. Required Experience & Skills 1-3 years of experience in a customer-facing or technical role, preferably with exposure to data or content migrations. Proficiency in HTML and CSS to support content formatting and consistency. Strong data analysis and manipulation skills using Microsoft Excel, including advanced formulas and Power Query. Excellent communication and collaboration skills to work effectively with cross-functional teams. Strong organizational skills and the ability to manage multiple migration projects simultaneously. A proactive, detail-oriented mindset with a focus on accuracy and risk management. Adaptability to evolving tools, processes, and customer needs. Preferred Qualifications Experience in SaaS, EdTech, or public sector environments. Familiarity with tools such as Jira, Confluence, or similar platforms. Awareness of data privacy, compliance, and governance principles related to migrations. What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability - to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligents EEO Policy and Know Your Rights . We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com . To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, were building the future with people who think boldly and move fast. Whether youre designing systems that leverage large language models or part of a team reimaging workflows with AI, youll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you re not just building the future - you re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook The Company Diligent is the world s largest GRC SaaS provider, serving nearly 1 million users from 25,000 organizations around the world. Our software enables holistic and informed conversations about governance, risk and compliance and ensures CEOs, CFOs and the board have an integrated view of audit, risk, information security, ethics and compliance from across the organization. Our world-changing idea is to bring technology, insights and confidence to leaders so they can build more effective, equitable, and successful organizations - and create lasting, positive impact on the world. We seek to empower organizations to be better for their stakeholders and communities, for their customers and employees, for their bottom line. Headquartered in New York, Diligent also has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. Position Overview: We are seeking a Customer Support Specialist to handle Tier 1 support and client relationships by answering Support calls from our clients, resolving issues and ensuring all appropriate follow up to confirm complete client satisfaction. Our support team works closely with both our Customer Success Team and our ProdOps team to ensure speedy resolution of all issues, and you must be extremely proficient in articulating with both technical and non-technical staff and users. The primary attribute we are looking for is excellent customer service with superb communication skills who has a passion for helping people and who is unflappable under pressure. You will have a commitment to offer the best customer service possible and the self-confidence to work with senior executives across the globe. Key Responsibilities APAC Shift -3:30 AM Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services Gather customer s information and determine the issue by evaluating and analyzing the symptoms Diagnose and resolve technical and software issues involving internet connectivity, login problems and more Research required information using available resources Follow standard processes and procedures Identify and escalate priority issues per Client specifications Redirect problems to appropriate resource Accurately process and record call transactions using a computer and designated CRM software Offer alternative solutions where appropriate with the objective of retaining customers and clients business Organize ideas and communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers where necessary Stay current with system information, changes and updates Required Experience/Skills 1-3 years experience of phone-based Software Application/Technical Support/Customer Service supporting end users Excellent communication skills with internal stakeholders Experience of phone-based Software Application/Technical Support or call center experience supporting end users Proven problem-solving skills and technical aptitude Working knowledge of Windows OS and other major operating systems Superb communication and customer handling skills Ability to think on your feet in a highly demanding and fast moving environment What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability - to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligents EEO Policy and Know Your Rights . We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com . To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, were building the future with people who think boldly and move fast. Whether youre designing systems that leverage large language models or part of a team reimaging workflows with AI, youll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you re not just building the future - you re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook Position Overview: Diligent is looking for Senior Software Engineers who would love to join our Mobile Center of Excellence team at Bengaluru! The ideal candidate will have proven ability to work on software support development or software maintenance areas, have good analytical and troubleshooting skills, and willingness to work with various products and technology stacks. They will be driven, resourceful, keen on learning new things and not feel intimidated by significant technical challenges or ambiguities. Key Responsibilities Support team in setting technical direction on multiple products & platform Influencing the engineering culture of the teams. Focusing on continuous learning, improvement, and collaboration. Mentor and coach the cross-functional teams and individuals. Design, code, review, and test assigned features and user stories, in accordance with the agile methodology employed by Diligent Collaborate with the product owners in the analysis and documentation of technical requirements and user stories Producing high-level technical design artifacts for major stories Create high quality operational and system documentation as required Communicate effectively with other development teams, production operations, and several other technology groups, to ensure regular smooth delivery of working software to production Required Experience/Skills 5+ years of experience in a hands-on mobile development (UWP) role at a commercial software company Expertise in designing and implementing distributed enterprise software solutions. Expertise of developing windows store app on C# Experience with AWS services and solutions Understanding of CI/CD concepts and experience with at least one CI/CD system Successfully manage own workload, and take personal responsibility and ownership for delivery, behaviors, and self-improvement Experience in mentoring and technical interviewing Experience with Agile/SCRUM/Lean software development Preferred Experience/Skills Keen to learn more about new languages and frameworks Experience on Java What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability - to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligents EEO Policy and Know Your Rights . We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com . To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, were building the future with people who think boldly and move fast. Whether youre designing systems that leverage large language models or part of a team reimaging workflows with AI, youll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you re not just building the future - you re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook Shift Pattern: Supporting EMEA, 1.30 to 10.30 PM IST Position Overview: You are intense about technology and exceed all expectations with your clients, from deadlines to deliverables. This position is responsible for executing and delivering solutions related managed services requests from customers. This role is expected to be an expert in the Diligent solutions and collaborate with internal teams to get the job done. Key Responsibilities Deliver Professional Services over the course of the entire customer journey and/or product enablement lifecycle. Assist PS management, CS team, and other stakeholders (where relevant and appropriate. Example: Sales, PM, PMM or Marketing) in the different stages of the customer lifecycle. Leverage Domain, Industry and Product expertise to provide guidance to customers on best practices regarding solution rollout and project execution. Continue to develop Domain and Product expertise to provide guidance to customers on best practices for solution rollout and project execution through continuous learning and personal development. Build confidence to lead the implementation process end-to-end independently including engagement with the customer. Work with clients to understand their program goals and how they collect/process data Leverage Diligent methodology to configure and implement our product and enable customers to use our products Provide guidance on best practices and usage of our products to achieve best results. Ensure a good customer experience during the implementation journey. Ensure timely and quality delivery of the services contracted by customers. Collaborate with Delivery Managers to ensure any new service requests are handled appropriately or routed request to the correct teams. Required Experience/Skills 3-5 years of experience in an internal or external client-facing or consulting role Embody Customer First mindset in all undertakings, operating with urgency, excellence, and accountability to customer outcomes and experiences. Maintains a consistently high-quality level of work ethic including attention to detail, accuracy, and following processes and procedures with stakeholders and customers. Demonstrate effective time management and organization skills and ability to multi-task in a fast-paced environment Shows a willingness to problem-solve and take on new challenges Ability to work as part of a team to deliver in tight timeframes and respond quickly in a constantly changing environment Passionate about GRC (i.e. governance, audit, compliance, internal controls, information security, ESG and/or risk management, etc) Excellent communication skills-including delivery of presentations or workshop Ability to effectively engage customer personnel in solution discussions to resolve issues regarding GRC requirements and goals Relevant Professional GRC accreditation (planned, in progress, or obtained) (e.g., CIA, CA, CGA, CMA, CPA, CFE, CISA, CRISC, CISSP etc.) Preferred Experience/Skills Amazing communication skills Demonstrate effective time management and ability to multi-task in a fast-paced environment Experience with GRC and/or analytics tool is a plus Experience in a platform based products/solutions is an added advantage. GRI Sustainability Reporting, ISB or other relevant certification desired Undergraduate degree in a relevant area (e.g. Business Administration, Compliance Management, Legal & Ethics, Supply Chain Management, Engineering, Information Security or MIS) is a plus. What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability - to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligents EEO Policy and Know Your Rights . We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com . To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, were building the future with people who think boldly and move fast. Whether youre designing systems that leverage large language models or part of a team reimaging workflows with AI, youll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you re not just building the future - you re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook Position Overview As a Senior Software Engineer, your primary task involves developing resilient, scalable, and well-protected microservices that drive our SaaS platform, simplifying governance for our clients. Youll harness the complete capabilities of AWS and concentrate on constructing Serverless solutions, which may involve creating entirely new services or aiding in the migration of existing ones to a Serverless framework, predominantly using Node.js and TypeScript. As an integral member of our central governance units, your team assumes complete ownership of their services, spanning the entire lifecycle from coding to deployment and ongoing monitoring. Additionally, youll consistently showcase your progress to the entire department through regular demonstrations. Key Responsibilities Designing and developing web applications using the MERN stack components. Responsible to prepare high-level technical design artifacts for platform-level initiatives Develop high-quality code (e.g. adhering to SOLID principles) with plenty of tests and observability baked-in. Implement secure and scalable solutions using AWS serverless technology. Monitoring application performance and responding to incidents Optimize your team s development, and delivery experience, so you and your team can be as productive as possible and regularly deploy to production. Optimizing application performance by identifying and addressing bottlenecks in the codebase. Implementing techniques like lazy loading, code splitting, and caching to improve user experience. Technical owner of Epics of all sizes, sometimes involving more than one workstream. Should be able to lead technical architecture and implementation of platform-level initiatives Responsible and dependable to take on challenging tasks with minimal supervision Work in a collaborative environment where you regularly pair, plan, and execute tasks as a team and strive to optimize your team s Lead Time, Deployment Frequency, Mean-time-to-recovery, and Change Failure Rate. Actively participate in enhancing processes by consistently offering improvement suggestions during team retrospectives. Independently manage your deliverables in JIRA without others involvement. What you need to succeed Bachelors degree in computer science, Engineering, Math, or a related field. 5+ years of professional experience delivering secure applications in an agile environment. Proficiency in developing RESTful APIs using NodeJS and/or TypeScript in Open API specifications. Proficiency in React.js and modern JavaScript to build interactive and responsive user interfaces. Experience with AWS services, CDK/Terraform is a must. Experience working with Docker in development. Hands-on experience in C++/Ruby on Rails/Python is a plus. Understanding of event-driven microservices architecture. Experience working in Agile and Kanban/Scrum processes. What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability - to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligents EEO Policy and Know Your Rights . We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com . To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, were building the future with people who think boldly and move fast. Whether youre designing systems that leverage large language models or part of a team reimaging workflows with AI, youll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you re not just building the future - you re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook Position Overview As a Staff Software Engineer, your primary task involves developing resilient, scalable, and well-protected microservices that drive our SaaS platform, simplifying governance for our clients. Youll harness the complete capabilities of AWS and concentrate on constructing Serverless solutions, which may involve creating entirely new services or aiding in the migration of existing ones to a Serverless framework, predominantly using Node.js and TypeScript. As an integral member of our central governance units, your team assumes complete ownership of their services, spanning the entire lifecycle from coding to deployment and ongoing monitoring. Additionally, youll consistently showcase your progress to the entire department through regular demonstrations. Key Responsibilities Designing and developing web applications using the MERN stack components. Responsible to prepare high-level technical design artifacts for platform-level initiatives Develop high-quality code (e.g. adhering to SOLID principles) with plenty of tests and observability baked-in. Implement secure and scalable solutions using AWS serverless technology. Monitoring application performance and responding to incidents Optimize your team s development, and delivery experience, so you and your team can be as productive as possible and regularly deploy to production. Optimizing application performance by identifying and addressing bottlenecks in the codebase. Implementing techniques like lazy loading, code splitting, and caching to improve user experience. Technical owner of Epics of all sizes, sometimes involving more than one workstream. Should be able to lead technical architecture and implementation of platform-level initiatives Responsible and dependable to take on challenging tasks with minimal supervision Work in a collaborative environment where you regularly pair, plan, and execute tasks as a team and strive to optimize your team s Lead Time, Deployment Frequency, Mean-time-to-recovery, and Change Failure Rate. Actively participate in enhancing processes by consistently offering improvement suggestions during team retrospectives. Independently manage your deliverables in JIRA without others involvement. What you need to succeed Bachelors degree in computer science, Engineering, Math, or a related field. 8+ years of professional experience delivering secure applications in an agile environment. Proficiency in developing RESTful APIs using NodeJS and/or TypeScript in Open API specifications. Proficiency in React.js and modern JavaScript to build interactive and responsive user interfaces. Experience with AWS services, CDK/Terraform is a must. Experience working with Docker in development. Hands-on experience in C++/Ruby on Rails/Python is a plus. Understanding of event-driven microservices architecture. Experience working in Agile and Kanban/Scrum processes. What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability - to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligents EEO Policy and Know Your Rights . We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com . To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, were building the future with people who think boldly and move fast. Whether youre designing systems that leverage large language models or part of a team reimaging workflows with AI, youll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you re not just building the future - you re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook Position Overview As an Engineering Manager, you will lead a team of software engineers in building scalable, reliable, and efficient web applications and microservices in the for News and Competitive Data Analysis Platform . You will drive technical excellence, system architecture, and best practices while fostering a high-performance engineering culture. You ll be responsible for managing engineering execution, mentoring engineers, and ensuring the timely delivery of high-quality solutions. Your expertise in Python , Django, React, Apache Solr , RabbitMQ, and Postges and other NoSQL cloud databases will help shape the technical strategy of our SaaS platform. You will collaborate closely with Product, Design, and DevOps teams to align engineering efforts with business goals. Key Responsibilities Demonstrates strong technical leadership, typically across multiple teams by delivering high-quality software solutions ensuring scalability, reliability, and performance. Collaborate with cross-functional teams, product managers, designers, and stakeholders to define project requirements and deliver solutions that meet business goals. Able to spot the biggest pain points of the systems you re working with and propose solutions to improve . Able to influence the engineering culture and practices of the teams, works with self-confidence with stakeholders outside of own team as well . Experienced mentor providing technical guidance and inspiring the team to achieve goals, helping them to grow and develop skills. Conduct constructive code reviews, ensure code quality, and promote best practices in software development so everyone can go and learn alongside you. What you need to succeed Technical Leadership: Provide architectural guidance, ensuring best practices in Django-based backend development and React-based frontends. Engineering Execution: Own the technical roadmap, working with teams on key components like Python framework for task management, RabbitMQ for messaging, and Google Cloud SQL/PostgreSQL for data storage. System Scalability & Performance: Optimize & redisgn Backend worker nodes efficiency for tasks like crawling and notifications, ensuring smooth distributed task execution. Database & Search Optimization: Drive performance improvements in PostgreSQL (self-hosted and GCP-managed CloudSQL) and Apache Solr for indexed content retrieval. Cloud & Infrastructure: Oversee the transition to GCP-managed CloudSQL, replacing Google Data Store and PostgreSQL for metadata. Cloud Migration : Stragegise and drive product migration from GCP to AWS Cross-Team Collaboration: Partner with DevOps and infrastructure teams to ensure reliable deployments, CI/CD, and production monitoring. Mentorship & Growth: Coach and mentor engineers, fostering a culture of ownership, continuous learning, and technical excellence. Preferred Experience/Skills: 8+ years of experience in software development, with at least 2+ years in an engineering leadership role. Strong expertise in Python (Django, Celery) and JavaScript (React, frontend development). Deep understanding of message brokers (RabbitMQ) and task orchestration. Proficiency in SQL and NoSQL databases, including PostgreSQL, Apache Solr, and Google Cloud SQL. Experience with scalable architectures, distributed systems, and event-driven designs. Knowledge of NLP and Semantic Search Knowledge of DevOps, CI/CD pipelines, and cloud platforms (GCP, AWS, or Azure). Strong background in code quality, security best practices, and performance tuning. Ability to influence stakeholders, manage engineering teams, and drive technical innovation. What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability - to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligents EEO Policy and Know Your Rights . We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com . To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, were building the future with people who think boldly and move fast. Whether youre designing systems that leverage large language models or part of a team reimaging workflows with AI, youll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you re not just building the future - you re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook Principal iOS Engineer As a Principal iOS Engineer, you will drive the architecture, development, and innovation of our iOS applications, ensuring they are scalable, secure, and deliver an exceptional user experience. You ll lead by example, influencing both technical direction and best practices across teams. You will work with cutting-edge technologies, leveraging Swift, SwiftUI, React Native to build world-class iOS applications. As part of a core engineering team, youll participate in architectural discussions, mentor engineers, and contribute to shaping the mobile strategy of the company. Key Responsibilities Influence Organization-Wide Impact: Identify and drive solutions that improve efficiency and scalability across teams. Technical Leadership: Define the iOS technology roadmap, stay up to date with industry trends, and ensure best practices. Architecture & Design: Own and evolve the high-level architecture of iOS applications, ensuring modular, scalable, and maintainable codebases. Mentorship & Collaboration: Guide and mentor engineers, fostering a strong engineering culture and cross-functional collaboration. End-to-End Ownership: From ideation to deployment and monitoring, take full responsibility for iOS application development. Performance Optimization: Continuously improve app performance, responsiveness, and reliability. Required Experience & Skills 15+ years of professional software development experience, with 10+ years in iOS development. Expertise in Swift, SwiftUI, and UIKit, with a deep understanding of iOS frameworks and architecture patterns (MVVM, VIPER). Strong experience with GCD & async/await and memory management. Proficiency in RESTful API integration, GraphQL, and WebSockets for real-time applications. Strong understanding of CI/CD pipelines for iOS. Experience working with Testing frameworks (UI, Int, Unit) Experience with App Store deployment processes Familiarity with secure coding practices, authentication and data encryption on iOS. Passion for performance optimization, accessibility, and modern iOS trends. Strong leadership and communication skills, with experience collaborating with product, design, and backend teams. This role is for someone who is not only a technical expert in iOS development but also a visionary leader who can influence mobile strategy at an organizational level. If you are passionate about building world-class iOS applications and pushing the limits of what s possible on mobile, we d love to hear from you! What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability - to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligents EEO Policy and Know Your Rights . We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com . To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, were building the future with people who think boldly and move fast. Whether youre designing systems that leverage large language models or part of a team reimaging workflows with AI, youll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you re not just building the future - you re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook Position Overview As a Staff Software Engineer, your primary task involves developing resilient, scalable, and well-protected microservices that drive our SaaS platform, simplifying governance for our clients. Youll harness the complete capabilities of AWS and concentrate on constructing Serverless solutions, which may involve creating entirely new services or aiding in the migration of existing ones to a Serverless framework, predominantly using Node.js and TypeScript. As an integral member of our central governance units, your team assumes complete ownership of their services, spanning the entire lifecycle from coding to deployment and ongoing monitoring. Additionally, youll consistently showcase your progress to the entire department through regular demonstrations. Key Responsibilities Designing and developing web applications using the MERN stack components. Responsible to prepare high-level technical design artifacts for platform-level initiatives Develop high-quality code (e.g. adhering to SOLID principles) with plenty of tests and observability baked-in. Implement secure and scalable solutions using AWS serverless technology. Monitoring application performance and responding to incidents Optimize your team s development, and delivery experience, so you and your team can be as productive as possible and regularly deploy to production. Optimizing application performance by identifying and addressing bottlenecks in the codebase. Implementing techniques like lazy loading, code splitting, and caching to improve user experience. Technical owner of Epics of all sizes, sometimes involving more than one workstream. Should be able to lead technical architecture and implementation of platform-level initiatives Responsible and dependable to take on challenging tasks with minimal supervision Work in a collaborative environment where you regularly pair, plan, and execute tasks as a team and strive to optimize your team s Lead Time, Deployment Frequency, Mean-time-to-recovery, and Change Failure Rate. Actively participate in enhancing processes by consistently offering improvement suggestions during team retrospectives. Independently manage your deliverables in JIRA without others involvement. What you need to succeed Bachelors degree in computer science, Engineering, Math, or a related field. 7+ years of professional experience delivering secure applications in an agile environment. Proficiency in developing RESTful APIs using NodeJS and/or TypeScript in Open API specifications. Proficiency in React.js and modern JavaScript to build interactive and responsive user interfaces. Experience with AWS services, CDK/Terraform is a must. Experience working with Docker in development. Hands-on experience in C++/Ruby on Rails/Python is a plus. Understanding of event-driven microservices architecture. Experience working in Agile and Kanban/Scrum processes. What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability - to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligents EEO Policy and Know Your Rights . We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com . To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.