Designation: Operations Executive (Passenger Transport) Shift Time: AEST/AEDT Time zone, 9 hours/day including 1-hour break. Working Days: 5 days per week International Voice and Chat Process (Bus/Coach Charter Company) Job Type: Full-time Salary: ₹20,000.00 - ₹50,000.00 per month Schedule: Day shift Experience: Total work: 1 to 2years (Preferred) Language: English (Preferred) Work Location : Mohali, Punjab Job Description: Dhillon Charter is seeking an Operations Executive to manage day-to-day coordination of our bus and coach services. The role requires exceptional organisational skills, customer service focus, and the ability to work effectively in a fast-paced passenger transport environment. You will manage driver rosters, monitor fleet operations in real time, and ensure compliance with safety and service standards. Key Qualities Ability to perform in a fast-paced operational environment. Strong knowledge of the passenger transport industry and Microsoft Office Suite. Proven ability to build strong relationships with drivers and customers. Excellent verbal and written communication skills. High attention to detail and a strong sense of urgency. Tech-savvy, with the ability to use GPS tracking, shift allocation systems, and communication tools effectively. Primary Responsibilities: Driver & Shift Management Maintain and update driver rosters, assigning jobs and adjusting schedules as required. Track driver availability, calling or messaging drivers to confirm preferred working days and times. Log and manage leave, absences, and last-minute changes to schedules. Send shift reminders and follow-ups via calls or text messages. Operations Support Act as the driver helpline for non-emergency operational issues, escalating to management only when necessary. Coordinate rail replacement services, liaising with drivers and updating shift sheets with any changes. Monitor GPS tracking systems and onboard cameras to ensure schedules are maintained and incidents are recorded. Flag operational issues such as delays, breakdowns, or safety concerns promptly to the Operations Manager. Compliance & Reporting Log daily vehicle check records from driver pre-start reports. Enter incident/accident details into the reporting system for management review. Ensure Occupational Health & Safety (OH&S) documentation and compliance checklists are completed and filed. Record and report fuel usage, mileage logs, and other operational metrics. Back-Office Tech & Communication Support Update MYBus or similar transport portals with job allocations, changes, and completions. Provide basic troubleshooting support for driver apps, logins, and navigation issues. Manage two-way radio communications, relaying non-urgent messages between drivers and the operations team. Record and track customer and driver feedback, ensuring issues are followed up locally. Qualification & Skills Minimum 1–2 years’ experience in transport operations, dispatch, or fleet coordination. Bachelor’s degree in business, management, logistics, or a related field preferred (not essential). Excellent communication and interpersonal skills for working with staff at all levels. Strong organisational and time management abilities. Ability to take initiative and make quick operational decisions when needed. Flexible, practical approach with strong problem-solving skills. Confidentiality and diplomacy in handling sensitive information. Strong commercial awareness and focus on service delivery standards. Why Join Dhillon Charter? Be part of a fast-growing passenger transport company with a reputation for reliability and service excellence. Work in a collaborative and supportive environment. Opportunity to work with modern fleet monitoring and scheduling technology. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹50,000.00 per month Work Location: In person Expected Start Date: 20/08/2025
Designation: Operations Executive (Passenger Transport) Shift Time: AEST/AEDT Time zone, 9 hours/day including 1-hour break. Working Days: 5 days per week International Voice and Chat Process (Bus/Coach Charter Company) Job Type: Full-time Salary: ₹20,000.00 - ₹50,000.00 per month Schedule: Day shift Experience: Total work: 1 to 2years (Preferred) Language: English (Preferred) Work Location : Mohali, Punjab Job Description: Dhillon Charter is seeking an Operations Executive to manage day-to-day coordination of our bus and coach services. The role requires exceptional organisational skills, customer service focus, and the ability to work effectively in a fast-paced passenger transport environment. You will manage driver rosters, monitor fleet operations in real time, and ensure compliance with safety and service standards. Key Qualities Ability to perform in a fast-paced operational environment. Strong knowledge of the passenger transport industry and Microsoft Office Suite. Proven ability to build strong relationships with drivers and customers. Excellent verbal and written communication skills. High attention to detail and a strong sense of urgency. Tech-savvy, with the ability to use GPS tracking, shift allocation systems, and communication tools effectively. Primary Responsibilities: Driver & Shift Management Maintain and update driver rosters, assigning jobs and adjusting schedules as required. Track driver availability, calling or messaging drivers to confirm preferred working days and times. Log and manage leave, absences, and last-minute changes to schedules. Send shift reminders and follow-ups via calls or text messages. Operations Support Act as the driver helpline for non-emergency operational issues, escalating to management only when necessary. Coordinate rail replacement services, liaising with drivers and updating shift sheets with any changes. Monitor GPS tracking systems and onboard cameras to ensure schedules are maintained and incidents are recorded. Flag operational issues such as delays, breakdowns, or safety concerns promptly to the Operations Manager. Compliance & Reporting Log daily vehicle check records from driver pre-start reports. Enter incident/accident details into the reporting system for management review. Ensure Occupational Health & Safety (OH&S) documentation and compliance checklists are completed and filed. Record and report fuel usage, mileage logs, and other operational metrics. Back-Office Tech & Communication Support Update MYBus or similar transport portals with job allocations, changes, and completions. Provide basic troubleshooting support for driver apps, logins, and navigation issues. Manage two-way radio communications, relaying non-urgent messages between drivers and the operations team. Record and track customer and driver feedback, ensuring issues are followed up locally. Qualification & Skills Minimum 1–2 years’ experience in transport operations, dispatch, or fleet coordination. Bachelor’s degree in business, management, logistics, or a related field preferred (not essential). Excellent communication and interpersonal skills for working with staff at all levels. Strong organisational and time management abilities. Ability to take initiative and make quick operational decisions when needed. Flexible, practical approach with strong problem-solving skills. Confidentiality and diplomacy in handling sensitive information. Strong commercial awareness and focus on service delivery standards. Why Join Dhillon Charter? Be part of a fast-growing passenger transport company with a reputation for reliability and service excellence. Work in a collaborative and supportive environment. Opportunity to work with modern fleet monitoring and scheduling technology. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹50,000.00 per month Work Location: In person Expected Start Date: 20/08/2025
Designation: Social Media Handler & SEO Specialist (Passenger Transport) Shift Time: AEST/AEDT Time zone, 5:30 AM IST, 9 hours/day including 1-hour break. Working Days: 5 days per week Bus/Coach Charter Company Location: Mohali, Punjab (Back Office) Job Type: Full-time | 5 days/week Experience: Minimum 2 years in Social Media & SEO (Preferred) Salary: ₹15,000 – ₹30,000 per month (depending on experience) Reports To: Project Manager / Marketing Manager / Director Job Description: Dhillon Charter is looking for a creative and data-driven Social Media Handler & SEO Specialist to manage our online presence, grow our brand visibility, and drive customer engagement. This role combines social media strategy, content creation, and SEO expertise to deliver measurable business growth. Key Responsibilities: Social Media Management Plan, create, and implement social media strategies aligned with business goals. Publish engaging content (posts, reels, videos, stories, blogs) across Facebook, Instagram, LinkedIn, YouTube, TikTok, and X (Twitter). Manage community engagement—respond to comments, messages, and reviews. Track and analyse performance metrics, delivering monthly reports. Stay ahead of the curve with trends, platform updates, and best practices. SEO Optimisation Conduct keyword research for relevant services and locations. Optimise website pages, blogs, and landing pages for organic ranking. Implement on-page and off-page SEO strategies. Build high-quality backlinks and manage local SEO listings (Google Business, Bing, etc.). Use Google Analytics, Search Console, and SEO tools to measure progress. Skills & Competencies Proven experience in social media management and SEO . Strong writing, editing, and storytelling skills. Knowledge of design tools like Canva / Adobe Suite (advantage). Familiarity with SEO tools (SEMrush, Ahrefs, Moz, Ubersuggest, etc.). Analytical mindset with ability to turn insights into actions. Creative, detail-oriented, and highly organised. Qualifications & Experience Bachelor’s degree in Marketing, Communications, or related field (preferred). Minimum 2 years’ experience in digital marketing roles. Experience with Facebook Ads / Google Ads is desirable. Up-to-date with digital marketing trends, algorithms, and platform changes. KPIs You’ll Be Measured On Social Media: Post frequency, engagement rate, follower growth, response times, content quality. SEO: Keyword rankings, organic traffic growth, bounce rate, backlinks, Google Business engagement. Strategy & Reporting: Timely reporting, ROI tracking, and fresh campaign ideas. Why Join Us? Be part of a growing marketing team shaping brand visibility. Opportunity to experiment with creative campaigns & new tools. Exposure to international markets and latest digital strategies. Supportive, collaborative culture with growth opportunities. If you’re a social-first, SEO-savvy marketer who loves driving engagement and results, we’d love to hear from you! Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Work Location: In person Expected Start Date: 01/09/2025