Dev Business Analyst

Job Description

General information Country India State Telangana City Hyderabad Job ID 44973 Department Development Experience Level ASSOCIATE Employment Status FULL_TIME Workplace Type Hybrid Description & Requirements The Business Analyst (BA) will play a crucial role in making data-driven decisions by analyzing business operations and processes to identify areas for improvement and efficiency. The BA will gather, analyze, and document requirements, working closely with stakeholders and technical teams to bridge the gap between business needs and solutions. This role will support the Cloud Tools & Services team at Infor, specifically focusing on the Martian Cloud suite of tools (Tharsis and Phobos), Regency (an API for AWS Account provisioning and management), and Monocle (our observability platform). Essential Duties : Requirement Elicitation and Documentation: Gather and document detailed business requirements through interviews, workshops, and surveys. Analyze and model current business processes to identify inefficiencies and propose improvements. Data Analysis and Reporting: Perform data analysis to support decision-making and develop dashboards to monitor key performance indicators (KPIs). Solution Design and Validation: Collaborate with technical teams to design and validate solutions that meet business needs and conduct user acceptance testing (UAT). Stakeholder Management: Act as a liaison between business stakeholders and technical teams to ensure clear communication and alignment. Project Support: Assist in project planning, execution, and monitoring, providing support during implementation and troubleshooting. Tool and Platform Expertise: Develop expertise in the Martian Cloud suite of tools (Tharsis and Phobos), Regency, and Monocle, and support stakeholders in their use. Basic Qualifications : Bachelor’s degree in Business Administration, Information Technology, or a related field. 2 – 4 years of experience as Business analyst Proven experience as a Business Analyst or in a similar role. Strong analytical skills with the ability to interpret complex data and provide actionable insights. Proficiency in data analysis tools and techniques. Excellent communication and interpersonal skills. Ability to document and communicate requirements clearly and concisely. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team. Preferred Qualifications : Experience with cloud technologies, particularly AWS. Familiarity with the Continuous Integration and Continuous Deployment tools, Infrastructure as Code, and Observability tools (Logs, Metrics, and Traces). Proficiency in project management methodologies. Knowledge of API management and observability platforms. Experience in conducting user acceptance testing (UAT). Ability to adapt to changing priorities and manage multiple tasks simultaneously. Certification in Business Analysis (e.g., CBAP, CCBA) or related fields. About Infor Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.