Deputy Area Manager - Debt Management Services - Rural, RNPL, RNPL

Job Description

Debt Management Services - RuralJunagadh Posted On 28 Oct 2024 End Date 28 Oct 2025 Required Experience 4 - 5 Years BASIC SECTION Job Level GB03 Job Title Deputy Area Manager - Debt Management Services - Rural, RNPL, RNPL Job Location Country India State GUJARAT Region West City Junagadh Location Name Junagadh Tier Tier 3 Skills SKILL DATA ANALYSIS TREND ANALYSIS ACCOUNT RECONCILIATION DEBT MANAGEMENT COMPLIANCE MANAGEMENT DEBT COLLECTION COLLECTIONS RECOVERY RECOVERY MANAGEMENT TARGET ACHIEVEMENT GOAL ORIENTATION Minimum Qualification OTHERS JOB DESCRIPTION Job Purpose The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients. Duties and Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and tracking.Ensure legal guidelines are complied with while repossessing products.Travelling with the RO's.To do timely allocation of the cases of the team members.Should be Profecient in excel. Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Counsiling and grooming of his direct reportee to enhance and polish their skill sets.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation. Required Qualifications and Experience Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and tracking.Ensure legal guidelines are complied with while repossessing products.Travelling with the RO's.To do timely allocation of the cases of the team members.Should be Profecient in excel. Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Counsiling and grooming of his direct reportee to enhance and polish their skill sets.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation.