Cleaning guest rooms: Vacuuming, mopping, dusting, and polishing furniture and fixtures. Making beds and changing linens: Ensuring beds are neatly made with fresh sheets and towels. Restocking supplies: Replenishing toiletries, linens, and other amenities in guest rooms. Cleaning bathrooms: Cleaning sinks, toilets, tubs, and showers. Vacuuming carpets and rugs: Maintaining the cleanliness of flooring. Dusting and polishing furniture: Keeping surfaces free from dust and grime. Emptying trash and recycling bins: Maintaining a clean and tidy environment. Reporting maintenance issues: Identifying and reporting any damage or malfunctions to appropriate personnel. Additional Information
1. Manage and update OTA platforms (e.g., Booking.com, Expedia) to ensure rate, availability, and content accuracy. 2. Monitor and maintain rate parity across all distribution channels. 3. Implement and adjust promotional offers in coordination with the Revenue Manager. 4. Optimize OTA listings for visibility through enhanced content, photos, and SEO techniques. 5. Analyze OTA performance reports and track KPIs like occupancy, ADR, and conversion rates. 6. Collaborate with OTA account managers to drive strategic campaigns and increase bookings. 7. Respond to guest reviews on OTA platforms promptly and professionally. 8. Coordinate with the marketing team to align OTA promotions with broader digital strategies. 9. Stay updated on competitor activity and suggest pricing or promotional adjustments. 10. Ensure seamless integration between the channel manager, PMS, and OTA systems. Qualifications Bachelor Degree in Hotel Management Additional Information The OTA Executive is responsible for managing and optimizing the performance of Online Travel Agency (OTA) channels for De Soul Santé Hotels Resorts. This role involves maintaining accurate content, monitoring rate parity, maximizing online visibility, and driving direct bookings through strategic channel management. The OTA Executive plays a critical role in aligning digital sales strategies with revenue goals.
1. Manage and update OTA platforms (e.g., Booking.com, Expedia) to ensure rate, availability, and content accuracy. 2. Monitor and maintain rate parity across all distribution channels. 3. Implement and adjust promotional offers in coordination with the Revenue Manager. 4. Optimize OTA listings for visibility through enhanced content, photos, and SEO techniques. 5. Analyze OTA performance reports and track KPIs like occupancy, ADR, and conversion rates. 6. Collaborate with OTA account managers to drive strategic campaigns and increase bookings. 7. Respond to guest reviews on OTA platforms promptly and professionally. 8. Coordinate with the marketing team to align OTA promotions with broader digital strategies. 9. Stay updated on competitor activity and suggest pricing or promotional adjustments. 10. Ensure seamless integration between the channel manager, PMS, and OTA systems. Qualifications Bachelor Degree in Hotel Management Additional Information The OTA Executive is responsible for managing and optimizing the performance of Online Travel Agency (OTA) channels for De Soul Santé Hotels Resorts. This role involves maintaining accurate content, monitoring rate parity, maximizing online visibility, and driving direct bookings through strategic channel management. The OTA Executive plays a critical role in aligning digital sales strategies with revenue goals.
Key Responsiblities Handle Room Reservations,inquires from OTAs, dreict bookings travel agents. Covert inquires into confirmed bookings while providing excellent customer service. Ensure accurate timely updates of reservations record in the systems. Collaborate with operations front office team for seamless guest expereince. Respond promptly to guest queries, providing solution tailored to their needs. Qualifications Bachlelors Degree in Hospitality or releated feild Familiarity with CRM tools booking systems is plus. Additional Information Show more Show less
Cleaning guest rooms: Vacuuming, mopping, dusting, and polishing furniture and fixtures. Making beds and changing linens: Ensuring beds are neatly made with fresh sheets and towels. Restocking supplies: Replenishing toiletries, linens, and other amenities in guest rooms. Cleaning bathrooms: Cleaning sinks, toilets, tubs, and showers. Vacuuming carpets and rugs: Maintaining the cleanliness of flooring. Dusting and polishing furniture: Keeping surfaces free from dust and grime. Emptying trash and recycling bins: Maintaining a clean and tidy environment. Reporting maintenance issues: Identifying and reporting any damage or malfunctions to appropriate personnel. Additional Information Show more Show less
Manage and update OTA platforms (e.g., Booking.com, Expedia) to ensure rate, availability, and content accuracy. Monitor and maintain rate parity across all distribution channels. Implement and adjust promotional offers in coordination with the Revenue Manager. Optimize OTA listings for visibility through enhanced content, photos, and SEO techniques. Analyze OTA performance reports and track KPIs like occupancy, ADR, and conversion rates. Collaborate with OTA account managers to drive strategic campaigns and increase bookings. Respond to guest reviews on OTA platforms promptly and professionally. Coordinate with the marketing team to align OTA promotions with broader digital strategies. Stay updated on competitor activity and suggest pricing or promotional adjustments. Ensure seamless integration between the channel manager, PMS, and OTA systems. Qualifications Bachelor Degree in Hotel Management Additional Information The OTA Executive is responsible for managing and optimizing the performance of Online Travel Agency (OTA) channels for De Soul Santé Hotels & Resorts. This role involves maintaining accurate content, monitoring rate parity, maximizing online visibility, and driving direct bookings through strategic channel management. The OTA Executive plays a critical role in aligning digital sales strategies with revenue goals. Show more Show less
Key Responsibilities: 1. Draft and schedule daily posts across Instagram, Facebook, LinkedIn, and more 2. Develop monthly content calendars in collaboration with the marketing team 3. Write captions, hashtags, blog articles, and basic web content 4. Monitor community engagement and respond to comments/messages professionally 5. Stay updated on trends, reels, and platform updates relevant to hospitality 6. Assist in influencer research and briefings
Additional Information Key Responsibilities : Design digital creatives for social media, ads, emailers, and websites Create offline collaterals: brochures, tent cards, standees, etc. Ensure all design assets follow brand guidelines and visual identity Collaborate with video editors and content writers on campaign visuals Adapt and resize creatives for multi-platform use Maintain organized design asset libraries
Key Responsibilities: 1. Plan and execute paid campaigns on Meta (Facebook/Instagram), Google Ads, and LinkedIn 2. Track, analyze, and optimize performance metrics (CTR, CPC, conversion rate) 3. Assist in media planning, A/B testing, and audience segmentation 4. Collaborate with design and content teams for high-performing creatives 5. Monitor pixel tracking, tag management, and landing page performance 6. Compile weekly/monthly campaign performance reports
Key Responsibilities 1. Draft and schedule daily posts across Instagram, Facebook, LinkedIn, and more 2. Develop monthly content calendars in collaboration with the marketing team 3. Write captions, hashtags, blog articles, and basic web content 4. Monitor community engagement and respond to comments/messages professionally 5. Stay updated on trends, reels, and platform updates relevant to hospitality 6. Assist in influencer research and briefings
Additional Information Key Responsibilities Design digital creatives for social media, ads, emailers, and websites Create offline collaterals: brochures, tent cards, standees, etc. Ensure all design assets follow brand guidelines and visual identity Collaborate with video editors and content writers on campaign visuals Adapt and resize creatives for multi-platform use Maintain organized design asset libraries
Key Responsibilities 1. Plan and execute paid campaigns on Meta (Facebook/Instagram), Google Ads, and LinkedIn 2. Track, analyze, and optimize performance metrics (CTR, CPC, conversion rate) 3. Assist in media planning, A/B testing, and audience segmentation 4. Collaborate with design and content teams for high-performing creatives 5. Monitor pixel tracking, tag management, and landing page performance 6. Compile weekly/monthly campaign performance reports