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Customer Support

0 - 2 years

0 Lacs

Bandra, Mumbai, Maharashtra

Posted:1 month ago| Platform: Indeed logo

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Skills Required

support service metrics communication schedule planning

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities Handling customer queries across different touchpoints Acknowledging and timely resolving customer complaints Coordinating with internal teams to close customer issues Be knowledgeable and support customers across the purchase Meeting established customer service KPIs, metrics, and goals Qualifications Bachelor's degree from a reputed college/university Minimum 2+ years of work experience in customer service Experience in an e-commerce environment is strongly preferred Proficiency in oral and written communication Good listener, de-escalate, and solve customer problems Ability to multi-task, manage time, and prioritize tasks Job Type: Full-time Pay: ₹20,000.00 - ₹22,000.00 per month Benefits: Health insurance Schedule: Day shift Ability to commute/relocate: Bandra, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): How much is your current salary? How much is your Notice Period Experience: Customer support: 2 years (Preferred) Work Location: In person

More Jobs at Pinklay

Customer Support

Bandra, Mumbai, Maharashtra

Experience: Not specified

|

INR 0 - 0 Lacs

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