Posted:2 months ago|
Platform:
Work from Office
Full Time
Customer Support Executive Job Name: Customer Support Executive Job Role: Executive Industry:Software / IT Job Location:Udaipur, Bhilwara(Rajasthan) Experience:2- 5yearSkills:Client handling, admin support Salary:Best in the industry Education:BCA, BBM, BTech Job Summary: Client Communication. Raise Support Tickets & Resolution. Understand the technical details of the project to provide proper solutions. Managelargeamounts of incoming calls. Generate sales leads. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. About The Role :: Managelargeamounts of incoming calls. Generate sales leads. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Meet personal/customer service teamsales targets and call handling quotas. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
Rudr Consultancy Services
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Experience: Not specified
1.0 - 2.5 Lacs P.A.
Experience: Not specified
2.5 - 3.5 Lacs P.A.
Kozhikode, Kerala, India
Experience: Not specified
Salary: Not disclosed
HSR Layout, Bengaluru, Karnataka
Experience: Not specified
2.5 - 3.5 Lacs P.A.
HSR Layout, Bengaluru, Karnataka
Experience: Not specified
Salary: Not disclosed
Sector 55, Gurgaon/Gurugram
Experience: Not specified
0.2 - 0.35 Lacs P.A.
Sector 62, Noida
Experience: Not specified
0.23 - 0.3 Lacs P.A.
0.13 - 0.2 Lacs P.A.
Gurugram, Jaipur
3.75 - 4.75 Lacs P.A.
3.75 - 4.75 Lacs P.A.