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Customer Support (Contractor)

0.0 - 1.0 years

1 - 2 Lacs

Pune

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

analytical 24x7 communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

JOB DESCRIPTION: Position Customer Support Intern The primary purpose of this role is to- • Provide product support to customers via the telephone and/or Internet (e.g., instant message, email) • Application/Infrastructure/Database monitoring • Assess nature of product or service issues and resolve support problems. • Maintain log of product issues and conveys customer feedback to product development staff Skills • Excellent communication skills • Good analytical and troubleshooting skills. • Ready to work in US shifts in 24x7 operational Support environment. • Application/Infrastructure/Database monitoring would be an added advantage. Qualifications- - Bachelors Degree in computer science/IT or relevant work experience or an undergrad appearing for the last semester Experience- - Typically requires 0-1 experience with a demonstrated competence in functional or technical troubleshooting of the assigned products. Salary - 22K Per Month + shift allowances. Travel requirements- - Minimal Working arrangements- - Work is performed in a standard office environment with minimal exposure to health or safety hazards - Able and willing to work on shifts or to be on an ‘after hours’ rotation. Location – Kharadi, Pune

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