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Customer Support Associate

0 - 1 years

0 Lacs

Chennai District, Tamil Nadu

Posted:1 month ago| Platform: Indeed logo

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Skills Required

support checks shipping logistics tracking communication reimbursement schedule

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities: Understand customer needs and communicate how the product adds value to meet those needs. Upsell or cross-sell additional products or services to maximize sales revenue. Provide personalized recommendations and suggestions based on customer preferences. Follow up with customers to ensure their satisfaction and encourage repeat purchases. Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call. Order checking and Quality Checks prior to shipping products to customers. Follow up with Logistics for tracking shipments, and order fulfilment. Key Skill and Attitude: English communication skills - Written & Spoken Pleasant and sweet temperament Enthusiastic and energetic attitude High outcome orientation Send to resume to hr@avishya.com Contact: 9043018851. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Food provided Health insurance Internet reimbursement Life insurance Provident Fund Schedule: Morning shift Supplemental Pay: Performance bonus Shift allowance Yearly bonus Education: Bachelor's (Preferred) Experience: Customer support: 1 year (Preferred) Language: English (Required) Location: Chennai District, Tamil Nadu (Preferred) Work Location: In person

More Jobs at Avishya Trading Pvt. Ltd.

Customer Support Associate

Chennai District, Tamil Nadu

Experience: Not specified

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INR 0 - 0 Lacs

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Avishya Trading Pvt. Ltd.

1 Jobs

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