Customer Success Executive

Job Description

Experience : 0 -1 Year Job Description : - Familiarity with lead generation techniques and sales processes , preferably within the IT industry. - Strong understanding of IT products/services and current market trends. - Excellent communication, negotiation, and interpersonal skills. - Ability to work independently and as part of a collaborative team. - Adaptable to a fast-paced and dynamic work environment. - Proficiency in Software Development, IT Skills is a plus. - Experience with CRM tools and sales software is advantageous. Key Responsibilities : - Market Research: Conduct in-depth market research to identify potential clients, emerging trends, and opportunities across international markets. - Prospecting and Lead Generation: Proactively generate new sales opportunities through various channels, including bidding platforms (Upwork, PPH, Freelancer, etc.), Apollo, LinkedIn, and networking. - Client Relationship Management: Build and nurture strong relationships with clients, understanding their business needs and offering tailored solutions. - Sales Presentations: Develop and deliver engaging presentations to showcase our products/services, highlighting their value to potential clients. - Targets and Reporting: Work towards meeting and exceeding monthly and quarterly sales targets. Provide regular reports on progress and strategies. - Negotiation and Closing: Lead negotiations, address client concerns, and close deals to achieve sales targets. Job Types: Full-time, Permanent, Fresher Pay: ₹257,010.85 - ₹339,932.56 per year Benefits: Paid sick time Provident Fund Schedule: Day shift Fixed shift Monday to Friday Supplemental Pay: Yearly bonus Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Work Location: In person Application Deadline: 25/06/2025 Expected Start Date: 12/06/2025