Customer Service Representative

Job Description

Greetings from Live Connections! Now Hiring: Work From Home – Customer Support Associate (Hyderabad Residents Only) Remote | Full-time | Immediate Joining Preferred We are seeking skilled and motivated professionals to join our customer service team in a work-from-home capacity. If you are based in Hyderabad , possess strong communication skills, and are ready to take on a challenging selection process, we want to hear from you. Job Overview Position : Chat Sales Support Work Type : Remote (Hyderabad residents only) Shift Coverage : US Region – 24x7 | Rotational Week Offs EMEA Region – 9 AM to 1 AM IST | Rotational Week Offs ✅ Eligibility Criteria Education : Graduate or Undergraduate Experience : Minimum 6 months in a Customer Service role (Freshers with excellent skills may also apply) Language : English – Proficiency Level B2+ (Mandatory) Typing Test : 30 WPM with 90% Accuracy (AMCAT Assessment) Harver Assessment : Minimum 50% score required Compensation & Benefits Annual CTC : ~ ₹4.36 LPA (All Inclusive) Assets Provided : Company-issued desktop system Support : Technician visit available for device maintenance if needed Technical & Infrastructure Requirements Minimum 100 Mbps internet connection (Mandatory) Power backup is a must Clean desk setup in a quiet environment required Assessment & Interview Process Candidates must successfully complete the following: Harver Communication Assessment (1.5-hour, B2+ English level – minimum 50% passing score) AMCAT Typing Test Final Client Interview This role requires strong communication , problem-solving abilities , and the resilience to navigate a competitive evaluation process. Important Note This is a remote role but restricted to Hyderabad-based candidates only due to logistical support and system deployment. Candidates outside this region will not be considered. Show more Show less