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Apex One
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Customer Service / International Voice Process Professional

Customer Service / International Voice Process Professional

Apex One

0 - 2 years

1 Lacs

Mumbai

Posted:9 hours ago| Platform:

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Skills Required

Customer Service voice process international voice process inbound outbound customer support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Shift Timing: US/UK Shift Timings /Night Shifts/Day Shifts/Rotational Shifts Job Description We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service. Key Responsibilities Handle inbound and outbound calls from international customers. Address customer inquiries, complaints, and support issues in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Ensure customer satisfaction by providing effective solutions. Meet performance targets and adhere to quality standards. Requirements: 2 months to 2 years of experience in a BPO or customer service role. Excellent verbal communication skills in English. Ability to work in a fast-paced environment and multitask effectively. Willingness to work in the Night shift. Positive attitude and customer-first approach. What We Offer:Permanent employment with growth opportunities. Supportive and collaborative work environment. Training and development programs to enhance your skills. Skills: voice process,customer service,multitasking,problem-solving,excellent communication skills,customer satisfaction,international voice process,communication skills

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Apex One

www.apex-one.com

Technology Solutions

Tech City

250 Employees

124 Jobs

Key People

John Doe

CEO
Jane Smith

CTO
Emily Johnson

CFO

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