Customer Retention Executive - Voice / Blended

1 - 31 years

2 - 3 Lacs

Bellandur Bengaluru/bangalore

Posted:1 month ago

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Job Description

Job description Teleperformance is hiring for enthusiastic and customer focused experienced individuals for Voice process, as a customer Support Executives, you will be responsible for handling customer queries, resolving issues efficiently through voice, ensuring positive customer experience. Job Details: CTC: Upto 26,000/month Location: Marathali, Bangalore Working Days: 6 Days/Week Shift: Day Shifts Key Responsibilities: Handle customer queries via calls Deliver timely, accurate, and professional customer support Maintain service quality and response benchmarks Ensure proper documentation and reporting of interactions Coordinate with internal teams when required Demonstrate strong attendance, responsiveness, and discipline Mandatory Requirements: Minimum 1year proven work experience in Customer Support / Customer Experience in BPO only Documented and verifiable employment history Excellent verbal and written communication skills in English and Hindi No ongoing education or parallel commitments Proper documented graduation Interested candidates share resume at 7384734652/8910069613

Skills Required

retention support service documentation reporting communication

Work Mode

On-site

Job Type

Full Time

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