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Max Life Insurance
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Customer Engagement Executive

Customer Engagement Executive

Max Life Insurance

1 - 5 years

1 - 3 Lacs

Malappuram

Posted:3 months ago| Platform:

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Skills Required

Customer Engagement Customer Support Customer Service Branch Operations Customer Experience Customer Retention Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required

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Max Life Insurance

www.maxlifeinsurance.com

Insurance

New Delhi

N/A Employees

611 Jobs

Key People

Prashant Tripathi

Managing Director & CEO
Subhash Chander

Chief Financial Officer
Kavita Ghosh

Chief Investment Officer

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