Company Description Courtyard By Marriott Bhopal, part of the Marriott Bonvoy portfolio, offers a journey of unique experiences with its renowned hospitality in the city of lakes. Known for delivering exceptional service, it aims to create memorable stays for guests. Located in Bhopal, Courtyard by Marriott provides premium accommodations and a range of amenities tailored to both leisure and business travelers. Role Description This is a full-time on-site role for an Executive at Courtyard by Marriott Bhopal. The Executive will be responsible for managing daily operations, ensuring exceptional guest experiences, and maintaining high service standards. Other tasks include overseeing staff, coordinating with various departments, handling guest inquiries, and ensuring the property meets brand standards. The role requires dedication to boosting operational efficiency and achieving guest satisfaction. Qualifications Strong managerial and leadership skills Excellent communication and interpersonal skills Experience in hospitality operations and guest services Ability to oversee and coordinate with multiple departments Strong problem-solving and decision-making abilities Bachelor's degree in Hospitality Management or related field Previous experience in a managerial role within the hospitality industry Knowledge of hotel management software and practices
Company Description Courtyard by Marriott Bhopal, part of Marriott Bonvoy's prestigious hotel brands, offers guests an exceptional hospitality experience in the heart of the city of lakes. Known for its impeccable service and attention to detail, the hotel provides a blend of modern luxury and local charm. Courtyard by Marriott Bhopal is dedicated to creating unforgettable experiences for its guests while fostering a culture of excellence and growth for its team members. Role Description This is a full-time, on-site role for a Front Office Assistant, based at Courtyard by Marriott Bhopal. The Front Office Assistant will be responsible for delivering excellent customer service, managing front desk operations, and ensuring a seamless guest experience. Daily tasks include handling guest check-ins and check-outs, scheduling appointments, answering calls, providing information, and performing clerical and administrative duties to support the hotel's operations. Qualifications Strong interpersonal skills, including the ability to engage with guests and provide superior customer service Proficient in phone etiquette and appointment scheduling Experience in administrative assistance and clerical tasks Ability to multitask and maintain attention to detail in a fast-paced environment Proficiency in hotel management systems or software is a plus Basic computer skills, including email management and Microsoft Office High school diploma or equivalent; relevant certifications or prior hospitality experience is advantageous Commitment to maintaining professionalism, punctuality, and a team-centered approach