Client Success Executive

Job Description

Title - Client Success Lead Location - Pune (On-site) Responsibilities - Own Client Engagements: Lead all client-facing calls and meetings, acting as the main point of contact. Drive Client Success: Ensure campaign performance aligns with client goals; proactively address concerns and offer solutions. Client Retention: Develop trust-based relationships that foster long-term engagement and renewals. Campaign Updates: Provide regular performance updates, insights, and next steps to clients. Internal Collaboration: Work closely with outreach, operations, and strategy teams to ensure campaign quality and timeliness. Feedback Loop: Gather and relay client feedback to internal teams for continuous service improvement. Requirements - 1–3 years of experience in client success, account management, or client-facing roles (preferably in marketing or SaaS). Excellent communication and interpersonal skills. Problem-solving mindset with a client-first approach. Job Type: Full-time Pay: ₹18,000.00 - ₹23,000.00 per year Schedule: Day shift Work Location: In person