Client Coordinator

Job Description

Job Overview: We are looking for a proactive and detail-oriented Client Coordinator to manage and enhance client relationships while ensuring seamless project execution. The ideal candidate will serve as the primary liaison between the company and clients, handling communication, gathering requirements, setting deadlines, and resolving queries. This role requires strong organizational skills, problem-solving abilities, and a customer-centric approach. Responsibilities: Act as the primary point of contact between the company and clients, ensuring clear and effective communication. Build and maintain strong client relationships to enhance customer satisfaction. Gather, document, and analyze client requirements to align project deliverables accordingly. Set realistic deadlines, monitor project timelines, and ensure timely completion of tasks. Address and resolve client queries promptly, providing technical and non-technical assistance. Escalate unresolved issues to the appropriate teams for quick resolution. Collaborate with internal teams to ensure smooth project execution by assigning tasks and tracking performance. Identify potential issues and manage escalations efficiently by coordinating with relevant stakeholders. Maintain accurate documentation of project processes, client interactions, and updates. Draft and manage professional email communications for project-related updates. Oversee the complete project lifecycle, ensuring adherence to project scope, objectives, and client expectations. Conduct project reviews and provide insights for process improvements. Take full responsibility for day-to-day coordination and communication tasks. Requirements: Prior experience in client coordination, project management, or a similar role. Strong communication and interpersonal skills. Ability to manage multiple projects and prioritize tasks effectively. Problem-solving skills with a proactive approach to issue resolution. Knowledge of CRM, ERP, or project management tools is a plus. Proficiency in documentation and reporting. A customer-focused mindset with a commitment to delivering excellent service. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Morning shift Application Question(s): Do you have any Experience of Client face Do you handled projects of SAP & ERP Work Location: In person