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Dental World Industries logo

Chat Support - WFH

0 - 5 years

5 - 12 Lacs

Visakhapatnam

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Chat Process Customer Support Chat Web Chat Voice BPO Customer Service Email Remote KPO Bpo Non Voice CSE Technical Support International Process CSO International UK Process Blended Process Email Support Work From Home Cce Non Voice Inbound US Process English Uk Call Center

Work Mode

Remote

Job Type

Full Time

Job Description

Managing a team of representatives offering customer support. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Required Candidate profile Excellent interpersonal and written and oral communication skills. Ability to lead a team. Knowledge of CRM systems. Knowledge of mediation and conflict resolution techniques is preferable. Perks and benefits Flexible Hours. Paid time off. Performance bonuses

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Dental World Industries
Dental World Industries
www.dentalworldindustries.com

Dental Equipment Manufacturing

Orlando

200 Employees

5 Jobs

    Key People

  • Jane Smith

    CEO

  • John Doe

    Chief Technology Officer

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