Job
Description
Location: Mumbai Department: Managed Services Reports To: Regional Sales Director Job Type: Full-Time Overview: We are seeking an experienced and dynamic Sales Lead for our Managed Services division. The ideal candidate will be responsible for driving sales, building and maintaining client relationships, and ensuring the growth of the managed services portfolio. This position will require strong leadership, strategic thinking, and a deep understanding of the managed services industry, including IT infrastructure, cloud solutions, cybersecurity, and service delivery models. Key Responsibilities: Sales Leadership & Strategy: Lead the sales efforts for managed services, developing and executing sales strategies to meet or exceed revenue targets. Identify new business opportunities, market trends, and customer needs to expand the managed services client base. Create and implement sales plans for managed services, from prospecting to closing, ensuring alignment with company objectives. Collaborate with marketing teams to develop promotional materials and campaigns aimed at lead generation and brand awareness. Client Relationship Management: Establish and maintain strong relationships with key decision-makers and stakeholders within client organizations. Serve as the primary point of contact for customers regarding managed services, addressing inquiries, resolving issues, and ensuring high levels of customer satisfaction. Work with clients to understand their IT Services needs and offer tailored solutions, demonstrating the value proposition of the company’s managed services offerings. Proposal Development & Negotiation: Prepare and deliver high-quality proposals, presentations, and product demonstrations that clearly communicate the benefits and features of managed services. Negotiate contracts and pricing models that align with both client expectations and company profitability. Provide insights and recommendations to clients on optimizing their IT systems and services, based on current best practices and emerging trends in the industry. Cross-functional Collaboration: Collaborate with internal teams like presales, marketing, operations and service delivery Partner with delivery and implementation teams to manage client expectations and ensure service excellence post-sale. Market Intelligence & Reporting: Continuously monitor and analyze market trends, competitive offerings, and client feedback to inform sales strategy. Provide regular reports on sales activities, performance, forecasts, and pipeline management to senior leadership. Qualifications: Education: Bachelor’s degree in Computer Science, IT, or a related field (or equivalent work experience). Experience: 10 - 12 years of experience in sales or business development, with a focus on managed services, IT solutions, or technology consulting. Proven track record of successfully selling managed services or IT outsourcing solutions. Experience in building and managing long-term customer relationships, with a strong understanding of the sales cycle and customer needs. Skills: Strong knowledge of managed services offerings, including cloud services, cybersecurity, network management, and IT infrastructure. Exceptional communication, negotiation, and presentation skills. Ability to think strategically and analyze business opportunities. Self-motivated with the ability to work independently and as part of a team. Proficiency in CRM software (Salesforce, HubSpot, etc.) and Microsoft Office Suite. Preferred Qualifications: Sales Certifications in IT management, cloud computing, or cybersecurity (e.g., AWS, Microsoft Azure, Cisco, ITIL, etc.). Experience in selling enterprise-level IT services. Strong understanding of the managed services industry and key trends. Why Join Team Computers? Competitive salary and commission structure. Career growth opportunities with a leading provider of managed services. Work in a dynamic and fast-paced environment with an innovative and supportive team. Access to ongoing professional development and training. Show more Show less
