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Jana Small Finance Bank logo

Branch Customer Service & Delivery Manager (BCSDM)

Jana Small Finance Bank

3 - 5 years

3 - 6 Lacs

Sangli

Posted:16 hours ago

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Job Description

Sangli

pooja.debnath@jana.bank.in

  • Transaction Handling:

    Performing daily cash and non-cash banking transactions with speed and accuracy.

  • Customer Service:

    Providing general banking information, resolving customer queries promptly, and ensuring a positive, professional experience to foster loyalty. and Manage the Branch Audit.

  • Operational Support:

    Assisting with branch operations, which may include tasks related to gold loan processing, disbursement processes, and verifying loan reports.

  • Sales & Cross-selling:

    Identifying opportunities to promote and cross-sell other banking products and services.

  • Compliance & Accuracy:

    Maintaining high standards of accuracy in all processes and ensuring compliance with banking procedures

Skills Required

Retail banking Desk Delivery management Front desk Banking Process Cash Operations Front Disbursement

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Job Type

Full Time

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Jana Small Finance Bank logo
Jana Small Finance Bank

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