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BPO - Quality Analyst

2 - 3 years

4 - 5 Lacs

Pune

Posted:2 months ago| Platform: Naukri logo

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Skills Required

BPO Customer Service Customer Support Insurance Quality Assurance Upsell Telesales Insurance Sales Internet Sales Voice Process Marketing Customer Relationship Sales Telecalling Customer Care Hindi Customer Retention Business Development Corporate Sales Quality Control

Work Mode

Work from Office

Job Type

Full Time

Job Description

Upto 5 LPA with variable 15 % of annual CTC 9 hrs (including 1 hour break) 6 days working rotational shift & 1 rotational off Excellent communication Skills – (ENGLISH AND HINDI: MANDATORY) Experience in Customer Support Process Required Candidate profile Graduation Quality Parameters, QC Tools, Understanding of DMAIC, CSAT & NPS Projects

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Next Learn Technologies
Next Learn Technologies
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Educational Technology

Innovation City

50-100 Employees

35 Jobs

    Key People

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    CEO

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    CTO

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