BPO English Chat Support

Job Description

Job Title: International Customer Care Executive (Non-Voice Process) Location: Jaipur, India Salary: ₹27,000 - ₹35,000 per month We are seeking highly motivated International Customer Care Executives for our non-voice process team. This role offers the opportunity to provide exceptional customer support to our international clients via email and chat platforms. Key Responsibilities: Handle customer inquiries via email and chat, ensuring quick and accurate responses . Resolve customer issues related to products, accounts, and services, maintaining a positive customer experience . Document all interactions in the CRM system, escalating issues when needed. Meet performance metrics including response time and customer satisfaction. Skills & Qualifications: Excellent written communication in English with strong grammar. Experience in customer service or non-voice processes is a plus. Proactive problem-solving skills with a focus on customer satisfaction . Ability to multi-task and meet deadlines in a fast-paced environment. Proficiency in CRM systems , email, and chat tools. Why Join Us? Competitive salary: ₹27,000 to ₹35,000 per month. Work in a dynamic, global environment with international clients. Career growth opportunities and comprehensive training . Collaborative work culture focused on employee well-being. If you are passionate about customer service and eager to grow in an international BPO setting, apply now ! Job Types: Full-time, Permanent, Fresher Pay: ₹27,000.00 - ₹35,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Evening shift Fixed shift Night shift Rotational shift Weekend availability Supplemental Pay: Commission pay Performance bonus Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English (Required) Hindi (Preferred) Work Location: In person