Job Title: Credit Control Executive Location: Delhi (Head Office – Zakhira) Company: Best Roadways Ltd About Us Best Roadways Ltd is one of India’s largest logistics and road transportation companies with 38+ years of legacy and a fleet of 500+ owned trucks across the country. We are implementing robust financial systems to strengthen our operations and are looking for a Credit Control Executive to join our team. Key Responsibilities Monitor and manage customer outstanding balances across all branches. Regular follow-up with clients (via email, phone, and meetings) to ensure timely collection of dues. Prepare aging reports (0–30, 31–60, 61–90, 90+ days) and highlight overdue cases to management. Coordinate with branch managers, billing team, and accounts team to resolve disputes, debit notes, and short payments. Reconcile customer ledgers regularly and ensure accurate records in ERP/MIS. Escalate critical overdue cases and support legal/finance team in recovery action. Ensure compliance with credit policies, credit limits, and reporting timelines. Requirements Graduate/Postgraduate in Commerce/Finance/Accounts. 2–4 years of experience in credit control, receivables management, or accounts (preferably in logistics/transport industry). Strong knowledge of accounting principles, TDS, debit notes, and reconciliations. Proficiency in MS Excel, ERP systems (Efleet experience preferred). Excellent communication and negotiation skills. Ability to work under pressure and meet deadlines. What We Offer Opportunity to work with one of India’s largest logistics companies. Exposure to cross-functional coordination (finance, operations, sales). Growth and career development opportunities. Competitive salary with performance-based incentives. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Experience: payment followup: 5 years (Preferred) logistics industry: 2 years (Required) Work Location: In person
Job Title: CRM Executive – Payment Follow-ups (Female) Location: Delhi (Best Roadways Ltd – Head Office) Department: Accounts / Customer Relationship Management Reporting To: Finance Head / Senior Manager – Collections Employment Type: Full-Time (On-site) Position Overview: We are looking for a proactive and well-spoken female CRM Executive to handle client coordination and payment follow-ups . The ideal candidate will be responsible for maintaining strong client relationships, ensuring timely collection of dues, and providing excellent support to customers while maintaining professionalism and accuracy in documentation. Key Responsibilities: Payment Follow-ups: Regularly follow up with clients for outstanding payments through calls, emails, and official WhatsApp messages. Coordinate with internal accounts and operations teams to reconcile payments and resolve discrepancies. Maintain and update receivables trackers and client payment status daily. Client Relationship Management: Build and maintain strong relationships with client finance and logistics teams. Handle client queries politely and professionally, ensuring prompt resolution. Escalate critical payment delays or disputes to management timely. Documentation & Reporting: Prepare and share weekly reports of pending payments and client communications. Ensure accurate documentation of follow-up conversations and commitments. Assist in sending invoices, debit/credit notes, and payment reminders. Coordination: Work closely with the accounts, billing, and operations departments to ensure data consistency. Coordinate with clients for payment proofs, TDS certificates, and any billing clarifications. Desired Candidate Profile: Gender: Female (Preferred due to client communication & coordination nature of the role) Education: Graduate (B.Com / BBA / Any relevant field preferred) Experience: 1–4 years of experience in payment follow-ups, client servicing, or CRM role (preferably in logistics, service, or transport industry). Skills Required: Excellent communication and follow-up skills (English & Hindi). Good command over MS Excel and email drafting. Strong organizational skills and attention to detail. Confident, polite, and persuasive in approach. Key Attributes: Smart communicator with a pleasant personality. Self-motivated and target-oriented. Reliable and consistent in maintaining follow-up schedules. Ability to manage multiple clients and priorities effectively. Compensation: Salary: UPTO RS 30000 Incentives/bonus based on collection performance. Work Schedule: Timings: 10 AM – 6:30 PM Work Days: Monday to Saturday Job Type: Full-time Pay: ₹18,000.00 - ₹28,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person