B2B Recovery Specialist

Role & responsibilities

• Follow up with clients for pending and overdue payments.
• Ensure timely recovery of outstanding invoices.
• Coordinate with client finance and accounts teams.
• Maintain payment follow-up and outstanding ageing reports.
• Resolve billing and invoice-related queries in coordination with internal teams.
• Track payment commitments and ensure collections within agreed timelines..
• Achieve monthly recovery targets.

Preferred candidate profile

• Graduate in Commerce, Finance, or any relevant field.
• 14 years of experience in recovery or payment collection.
• Staffing or recruitment industry experience preferred.
• Good communication, negotiation, and follow-up skills.
• Knowledge of MS Excel and accounts receivable.
• Must be from B2B Collection background