Associate Campaign Manager

Job Description

Primary Job Responsibilities: The Associate Campaign Manager will be responsible for a subset of campaign tasks for a client including campaign configuration, QA and reporting. This is a role to work in a fast-paced technology support environment using innovative technologies while having the ability to work with enterprise clients face-to-face. Creative problem solving and troubleshooting skills will lead to success in this position and future advancement! Role/Responsibilities: Campaign configuration for full service campaigns Work with cross functional team to drive email development Day to day support of Platform tools & custom applications for self-deployment clients Audience creation, management and data troubleshooting (not responsible for the data integrity which is handled by the BSA) Quality Assurance and testing Campaign performance tracking & reporting Managing & maintaining campaign documentation Campaign & trigger monitoring & issue resolution management. Experience: 0-2 years related full-time experience in customer support or client services environment Must have strong understanding of customer service standards Must have strong critical thinking skills Working knowledge/exposure of HTML Self-starter who requires minimum supervision Strong written and oral communication skills Must have the ability to multi-task and prioritize work independently Familiarity with project management methodologies; understanding of scope, requirement gathering, dependencies, and scheduling work Must have a high attention to detail with the ability to produce flawless work in rapid succession Must possess effective communication skills when speaking to technical and non-technical. Not required but a plus: Knowledge and experience with basic Adobe Photoshop functionality Exposure to relational database structure (primary and unique keys, sister table joins) Knowledge of email marketing best practices. Qualifications: BSC Computers / BE / BTECH & MBA (Marketing / Operations) 2023/2024/2025 pass outs Proficient in Microsoft Office applications, especially Excel and MS WORD.