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Assistant Manager - BPO Operations

Witbloom Training & Placement

5 - 10 years

7 - 8 Lacs

Coimbatore

Posted:16 hours ago

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Job Description

Requirements:
* Minimum 1 year on paper exp as an AM in BPO *Must be aware of shrinkage, attrition, AHT, NPS, CSAT,DSAT and all KRAs and KPIs* Graduate only

Required Candidate profile

Must have 1 years+ on paper experience in Same Designation Mandate.4 -9 Years of Overall exp in BPO.Need excellent communication in EnglishShould have handled a team of 50+

Skills Required

Leadership Shrinkage Monitoring Quality Quality monitoring Attrition control SLA Center

Work Mode

Work from Office

Job Type

Full Time

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