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Job Summary:
Artificial Intelligence engineer/ AI Solutions Architect
The ideal candidate will have hands-on experience with Large Language Models (LLMs), prompt engineering, agent orchestration, API integrations and building AI-powered applications. You will work closely with AI, Development, Operations and Client Services teams to understand business requirements and translate them into scalable, reliable and well-governed AI solutions.
This is a hands-on technical role offering the opportunity to shape the design and implementation of AI agent systems from the ground up.
Key Responsibilities:
- Design, build and implement AI agents using LLMs, prompt engineering and orchestration frameworks.
- Develop agent workflows, define agent behaviour and establish clear rules, boundaries and execution logic.
- Integrate AI agents with APIs, internal tools, business applications and existing enterprise systems.
- Translate business and operational requirements into technical specifications, agent workflows and practical AI solutions.
- Identify opportunities to automate business processes and improve operational efficiency using Generative AI and agentic systems.
- Develop and optimise prompts, tool-calling mechanisms, workflows and multi-step agent interactions.
- Ensure AI agents operate reliably, securely and within defined governance and business rules.
- Troubleshoot agent performance issues, improve response quality and implement appropriate validation and error-handling mechanisms.
- Create and maintain technical documentation, Standard Operating Procedures (SOPs), implementation guides and reusable playbooks.
- Collaborate with cross-functional teams, including AI, Engineering, Operations and Client Services, to identify use cases and deliver AI solutions.
- Analyse existing platforms, systems and business processes to identify integration opportunities and potential challenges.
- Support continuous improvement of AI agent architecture, orchestration workflows and deployment practices.
Required Skills & Experience:
- 3-5 years of Hands-on experience building applications, workflows or tools using Large Language Models (LLMs) and Generative AI.
- Strong understanding of prompt engineering, LLM orchestration, AI agents and tool/function calling.
- Experience integrating AI applications with REST APIs, third-party tools and business systems.
- Ability to translate business requirements into technical designs, workflows and working solutions.
- Understanding of agent workflows, context management, error handling, validation and responsible AI practices.
- Experience creating technical documentation, SOPs, playbooks or implementation guides.
- Strong analytical thinking, problem-solving and system-design skills.
- Excellent communication skills, with the ability to engage technical and non-technical stakeholders.
- Ability to work in a fast-paced environment and manage evolving business requirements.
Preferred Skills:
- Experience with frameworks and tools such as LangChain, LangGraph, LlamaIndex, Semantic Kernel or similar LLM orchestration frameworks.
- Knowledge of Python and/or JavaScript/TypeScript.
- Experience with OpenAI APIs, Azure OpenAI or other LLM providers.
- Familiarity with function calling, structured outputs, RAG (Retrieval-Augmented Generation), vector databases and agent memory.
- Understanding of AI evaluation, guardrails, observability, monitoring and security controls.
- Experience with workflow automation platforms, enterprise applications or multi-agent systems.
Good to Have:
- Experience building and deploying LLM-powered applications or AI agents in commercial or production environments.
- Experience delivering AI solutions for real-world business use cases, beyond POCs, prototypes or academic projects.
- Exposure to enterprise AI deployments, including integration with existing business systems and operational workflows.
