Responsibilities Work closely with Leads and Product teams. Help with design and code reviews in the team. Write highly optimised and performant code using appropriate design patterns and data structures. Take part in architectural discussions and drive changes to suit business goals. Part of the initiatives are to re-architect sub-systems as deemed necessary to support business growth. Requirements Strong experience in working on highly scalable systems. Development experience in Core Java Programming and related backend Java Frameworks like Spring. Has a good grasp on distributed programming concepts and should be evaluate the pros and cons of each approach. Strong understanding of messaging systems and have leveraged platforms like RabbitMQ, Kafka, etc. Good at problem-solving skills and data structures. Expected to have advanced concurrency skills in Java - must be knowledgeable of optimistic and pessimistic locking, their trade-offs, etc. Good command over JDBC, implication of different constructs, and experience with any of the relational database systems. Hands-on with Java performance tuning, garbage collectors, profilers, etc. Understanding of distributed design practices and an appetite to keep learning. Good knowledge of design patterns and their contextual usage. Firm believer in TDD (Test Driven Development). Self-driven, responsible, and keen eye for details. Strong collaborator and has the skills to participate in/guide technical discussions. Strong team player. This job was posted by Vanshika Jagtap from Arrise. Show more Show less
Location : Hyderabad, India Reports to : Line Manager in the Organization Department : Customer Onboarding Type of Position : Full Time (on-site) About us: Arrise Solutions (powering PragmaticPlay) is a leading content provider to the iGaming and Betting Industry, offering a multi-product portfolio that is innovative, regulated and mobile-focused. Pragmatic Play strives to create the most engaging and evocative experience for customers globally across a range of products, including slots, live casino, sports betting, virtual sports and bingo. Job Description: We are looking for a Technical Support Engineer with excellent debugging, troubleshooting and communication skills in enterprise-grade applications. You will be part of an open and talented software team that works on mission-critical applications. The job will involve debugging, troubleshooting, and supporting Java based applications and thus an excellent knowledge of Java is must. Responsibilities: 1. Resolve technical issues created by customers looking for help to understand or troubleshoot unexpected behaviours or answer technical questions about the games and applications. 2. Understand and troubleshoot solutions in a complex technical environment. 3. Multi-task in a fast-paced high-performance environment collaborating with multiple teams. 4. Maintain a professional demeanor and customer focus when handling complex issues. 5. Interact with our clients all over the globe on need basis 6. Debug and Provide RCA (Root Cause Analysis). 7. Document the investigation and create Major incident document and known error document. Further work to document existing knowledge in Knowledge articles. 8. Understand the code flow and application functions 9. Understand the queries given by the customer Support team. 10. Coordinate with internal teams to proactively identify the issues in the system. 11. Analyse and Identify service improvement items and design solution. 12. Support continuous improvement by investigating alternatives and technologies. 13. SLA adherence with respect to keeping clients happy. 14. Be an excellent team player and take responsibility for the Issue end to end. Qualifications: B.Tech/B.E, B.Sc.(Computer), BCA, MTech, MCA, MS/M.Sc.(Computer Science) or JAVA DeveloperRole:L2/L3 experience Experience Required: Minimum 2 Years Skills Required: 1. Proven working experience in directly handling technical queries from customers and troubleshooting. 2. Experience in supporting services using back-end technologies. 3. Knowledge on writing Database queries. 4. Excellent programming skills with scripting language like Python and good understanding on how Restful webservices/APIs work. 5. Excellent debugging and troubleshooting skills. 6. Strong investigation skills using tools like Kibana or Splunk and Grafana. 7. Excellent written and verbal communication skills. 8. 2+ years of experience with enterprise software application support 9. Experience in writing quality Knowledge articles. 10. Experience with analysing the back-office reports. 11. Experience in pattern analysis and identifying the product improvement areas. 12. Willingness to work in shifts when needed WHAT WE OFFER Professional and personal development Opportunities to progress within a dynamic team. Close and collaborative colleagues Show more Show less
You will work closely with Leads and Product teams, assisting in design and code reviews within the team. Your role will involve writing highly optimized and performant code using appropriate design patterns and data structures. You will actively participate in architectural discussions and drive changes to align with business goals. Additionally, you will be involved in re-architecting sub-systems as required to support business growth. To excel in this role, you should have strong experience in working on highly scalable systems. Proficiency in Core Java Programming and related backend Java Frameworks like Spring is essential. You should possess a solid understanding of distributed programming concepts and be able to evaluate the advantages and disadvantages of different approaches. Familiarity with messaging systems such as RabbitMQ, Kafka, etc., is crucial. Strong problem-solving skills, knowledge of data structures, and advanced concurrency skills in Java are required. You must have a good command of JDBC, relational database systems, and experience in Java performance tuning. Furthermore, you should have an understanding of distributed design practices and a willingness to continue learning. Knowledge of design patterns and their practical application is important, along with a commitment to Test-Driven Development (TDD). As a self-driven individual with a keen eye for detail, you should be a strong collaborator and possess the skills to engage in and lead technical discussions. Being a team player is essential for success in this role at Arrise.,
You should have strong experience in working on highly scalable systems. Your development experience should include Core Java Programming and related backend Java Frameworks like Spring. It is important that you have a good grasp on distributed programming concepts and can evaluate pros and cons of each approach. You must also have a strong understanding of messaging systems and have leveraged platforms like RabbitMQ, Kafka, etc. Good problem-solving skills and knowledge of data structures are essential. Your role will require advanced concurrency skills in Java, including knowledge of optimistic and pessimistic locking and their trade-offs. You should have a good command over JDBC, understanding the implication of different constructs, and experience with any of the relational database systems. Hands-on experience with Java performance tuning, garbage collectors, profilers, etc., is expected. Understanding of distributed design practices and a willingness to keep learning are important. You should have good knowledge of design patterns and their contextual usage. Being a firm believer in TDD (Test Driven Development) is crucial. You should be self-driven, responsible, and have a keen eye for details. Strong collaboration skills and the ability to participate/guide technical discussions are required. Being a strong team player is essential. In this role, you will work closely with Leads and Product teams. You will help with design and code reviews within the team and mentor junior members to empower them to make informed decisions. You will take part in architectural discussions and drive changes to suit business goals. You will also be involved in initiatives to re-architect sub-systems as necessary to support business growth. Taking ownership of challenging areas and driving change in consultation with stakeholders will be part of your responsibilities.,