Area Operations Manager - West Bengal

Job Opening: Area Operations Manager Telecom

• Manage end-to-end telecom site operations across assigned cluster/area
• Ensure high network uptime and service availability (2G/3G/4G/5G infrastructure)
• Monitor and optimize O&M (Operations & Maintenance) activities
• Coordinate with internal teams and external vendors for service delivery
• Ensure compliance with safety, regulatory, and quality standards
• Handle preventive and corrective maintenance planning
• Drive cost optimization and operational efficiency
• Monitor SLA/KPI performance and ensure adherence
• Manage site readiness, rollout support, and upgrade activities
• Prepare MIS reports, performance dashboards, and operational insights

Required Skills (Telecom-Focused)

• Telecom Network Operations (Passive + Active Infrastructure)
• BTS / NodeB / eNodeB site management
• Fiber (OFC) network understanding and troubleshooting
• Power systems (DG, Battery banks, Electrical panels)
• RF basics and network performance parameters
• Preventive & corrective maintenance planning
• Understanding of 2G/3G/4G/5G technologies
• Tower infrastructure & site management
• Vendor and field team coordination

Tools & Systems

• Knowledge of OSS/NMS tools
• MS Excel / Reports / MIS preparation
• Ticketing tools & incident management systems

Operational Skills

• SLA & KPI management
• Problem-solving and troubleshooting
• Stakeholder management
• Cost control & efficiency improvement

Soft Skills

• Strong communication and coordination skills
• Leadership and team handling capability
• Ability to work in field-intensive role
• Decision-making under pressure

Experience

• 38 years of experience in telecom operations / network management
• Experience in tower companies or telecom service providers preferred

Additional Requirements

• Willingness to travel across assigned locations in Bengal
• Strong understanding of field operations and team supervision

Why Join Us?

• Opportunity to work on large-scale telecom infrastructure
• Exposure to multi-technology network operations
• Growth-oriented and dynamic work environment.